Recent Posts

The Future of Service in 2015 [VIDEO]

The Future of Service in 2015 [VIDEO]

The Service Cloud keynote at Dreamforce ‘14 featured all sorts of exciting additions to Service Cloud — including SOS for Apps and a brand-new Smart Agent Console. With Service Cloud, customer service is faster, smarter and more personalized than ever before. Connect your customers and products with the right experts... Read More»

How Your Content Marketing Can Close Deals

How Your Content Marketing Can Close Deals

Effective sales enablement and sales content management is one of the most pressing issues facing modern sales organizations. A multitude of factors contribute to this issue. For instance, SiriusDecisions points out that 60 to 70 percent of content created for the use of sales teams goes unused by reps. Sales... Read More»

Best of 2014: 10 Highlights from This Year in Salesforce

Best of 2014: 10 Highlights from This Year in Salesforce

So long, 2014. You were a good year, and we'll think of you fondly. But before it's all over, here's a last hurrah: the top highlights from 2014, tailored to those of you who (like us) might be a tiny bit over-enthusiastic about Salesforce. And in true Letterman style, we'll... Read More»

12 Business Days of Salesforce: 12 People On Our 'Nice' List This Year

12 Business Days of Salesforce: 12 People On Our 'Nice' List This Year

We’ve made a list, we’ve checked it twice — and now, you get to find out who’s naughty and nice. Well, actually, just the nice ones. To sum up our series of posts for the 12 (Business) Days of Salesforce, we took a look back at all the big events... Read More»

5 Ways to Keep Your Customer Service Team Off the Naughty List

5 Ways to Keep Your Customer Service Team Off the Naughty List

Celebrating the holidays with friends and family can be some of our most memorable times, but getting ready can sometimes be as stressful as buying a new car or taking the SATs. Not only does your customer support staff have their own celebrations to plan and presents to buy, but... Read More»

Stop Selling. Start Being a Sales Leader: 7 Questions to Ask Yourself

Stop Selling. Start Being a Sales Leader: 7 Questions to Ask Yourself

Customers don’t want to deal with salespeople. We’re well past that point in time when customers dealt with salespeople. The Internet has been the game-changer in allowing customers to significantly reduce the level of time they interact with salespeople. With this being the case, why are so many salespeople still... Read More»

Small Business Spotlight: How Surf Air Takes Private Air-Travel to New Heights

Small Business Spotlight: How Surf Air Takes Private Air-Travel to New Heights

Surf Air is out to shake up the private air-travel industry. With a membership model that is brand new to the industry, Surf Air is providing a simplified travel experience for their customers. As Vice President of Member Acquisition, Justin Hart builds a unique marriage between digital campaigns and Surf... Read More»

The Aha Moment Every Marketing Technologist Needs to Have in 2015

The Aha Moment Every Marketing Technologist Needs to Have in 2015

We marketing technologists have a lot on our minds these days. Data integrity, the velocity rate of inbound leads, new additions to our technology stack, and much more. And when it comes to marketing products, we’re primarily concerned with reaching and engaging with as many qualified leads as possible. But... Read More»

What Selling Will Look Like in 2015 [VIDEO]

What Selling Will Look Like in 2015 [VIDEO]

Dreamforce ‘14 was full of inspiring keynotes and exciting product announcements, including the better-than-ever Sales Cloud. Work smarter and faster, sell anywhere, across any device, and close more deals with Salesforce1. Now the entire Sales Cloud is always at your fingertips so that you can grow your business at the... Read More»

12 Business Days of Salesforce: 11 Ways to Give Back This Holiday Season

12 Business Days of Salesforce: 11 Ways to Give Back This Holiday Season

Although giving back and lending a hand should be a part of our lives year-round, the need for donations and volunteers can be especially high during the holiday season. While there are many ways to do good, as a part of our ongoing “12 Business Days of Salesforce” series, we’ve... Read More»