To wrap up a successful three days at the CeBIT conference, the Sydney Salesforce User and Developer groups teamed up to present a special Meetup at the salesforce.com offices last Thursday. This debut collaboration had administrators, developers, end users, marketers... Read More»

Another release has dropped into our AP1 pods so I thought I would take some time to run through some of the highlights from the 90 new features that have arrived in the latest release. Chatter Publisher Actions It has... Read More»

‘Our company, team and individual goals are clear’…’We want people who can make a difference’…’You may be looking to expand your capabilities or responsibilities – we support both’…’We’ll have some fun along the way’… These are all excerpts from MYOB’s... Read More»

A recent survey found that more than 85 per cent of people are put on hold whenever they call a business, and more than half of consumers spend 10-20 minutes every week on hold. This amounts to a staggering 13... Read More»

The launch of Salesforce Chatter Communities gives organisations the opportunity to take charge and foster their own online communities—connecting employees, customers, partners, suppliers and distributors for better collaboration. The combination of a customer interaction platform with internal business processes signals... Read More»

Not only was Salesforce.com at CeBIT a smashing success, it also kicked off salesforce.com’s 10th anniversary in Australia celebrations. Traditionally, the tenth anniversary is known as the tin or aluminium anniversary, salesforce.com celebrated with some incredible live music, graffiti artists... Read More»

When Norm Black – founder of online adventure deals company Trip A Deal - made an appearance during the Salesforce.com at CeBIT keynote, little did he know how fast and how direct would be the impact on his business. “We... Read More»

Twenty or so years ago I undertook a course looking at organisational management. As part of that course I wrote a paper that gave my vision of what the organisation would look like in the future. Admittedly my view was... Read More»

If you happened to read my previous post, you would know that last week (28 May 2013) I was up on stage presenting my breakout session "7 Secrets to Search Marketing Success" at Salesforce.com at CeBIT - the largest Cloud... Read More»

We installed a web-cam in the exhibition hall pointed at the CeBIT Social Media Command Centre (Click here for the infographic) to stream to the main Salesforce.com at CeBIT exhibition space, we had a few 'photobombers' - here's our top... Read More»