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The Official Salesforce Blog

Have a Question? IM Your Admin.

Jamie Grenney Aug 11, 2006

Mebo7 SalesforceWatch posted a great best practice idea on embedding a web-based IM client into your Salesforce sidebar.

This is a fantastic way to improve adoption, especially when you first roll out the application. If one of your users has a question, they can see if their administrator is online and send them a quick IM.

Meebo is a free service that  allows you to connect with AIM, Yahoo! Messenger, GTalk, MSN and manage everything from one buddy list. For full instructions, read the post on SalesforceWatch.

 

5 Comments

Kingsley

Cool! I've added a meebo chat to the sidebar :)

Orn

Is there any way to have this under other tabs than the home tab ? Otherwise a very nice addon. Thanks for the tip !

Kingsley Joseph

No, there isn't but that would be sweet.

Anonymous

If you have to have an account with Meebo, and you have to be logged into Meebo to be seen "online", then it doesn't really monitor if you are logged into your other chat clients (like yahoo or MSN), right?

Kingsley Joseph

Anon: No it doesn't, unless you've configured it to sign you into those messengers as well.

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