The Official Salesforce Blog - January 2008

• Spring '08 Release Update

  Jan 16, 2008

  Salesforce.com's Spring '08 release is just around the corner, so we wanted to highlight some of the exciting new features you can expect from our force.com platform and SaaS applications. If you haven't done so already, be sure to check out the Spring '08 preview and the feature detail pages. And if you're curious about when you'll see these changes in your org, keep checking trust.salesforce.com for the latest release schedule.

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• What is CRM?

  Jan 13, 2008

  The attached PowerPoint slides provide a great overview of how CRM can be applied to businesses of all shapes and sizes; helping you attract new customers, manage accounts, and provide outstanding service and support.

  Whether you are exploring Salesforce for your company or training new employees, this is a valuable resource to get your head around key concepts and illustrate the value of CRM.
  

  
  Acquire New Customers

  
  Manage Customer Relationships

  
  Streamline your Call Centers & Service & Support

  Also note that these slides are companion pieces to the detailed process maps we created for Sales and Marketing, Activity Management, Service and Support, and PRM.

  The Salesforce.com 'What is CRM?' section includes an great introduction to CRM. If you're interested in finding out more about Salesforce on-demand CRM please visit the CRM Software as a Service applications section on www.salesforce.com.

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• What Do You Think About the “Success On Demand” Tagline?

  Jan 11, 2008

  We are looking for feedback from the community on whether our current tagline encapsulates what salesforce.com is all about.

  • Is "Success On Demand" memorable?
  • Do you recall it when Salesforce is mentioned?
    
  • Does it reflect who we are?
  • Can it be improved upon?

  Leave a comment below. We’d love to hear what you think.

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