The Official Salesforce Blog
The Official Salesforce Blog - June 2009
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Great Customer Video Worth Checking Out
Jun 30, 2009YouTube has a slick tool called Hot Spots that lets you track the ups-and-downs at each moment in your video compared to videos of similar length. The higher the graph, the hotter the video, and for some reason this one is off the chart. Check it out!
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Salesforce.com wins volunteering award
Jun 24, 2009We’re proud to say that we just received one of the country’s top awards for our dedication to social service from Points of Light Institute. It recognizes the impact of our 1/1/1 philanthropy model in enabling our employees to be catalysts for social change. We’re one of only 5 winners including Capital One, Deloitte, Eli Lilly, and Pinnacol Assurance!
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Marc at GigaOm's Structure '09 Conference
Jun 22, 2009The theme this year is "Put Cloud Computing to Work."
If you're in the area, come down and check out Marc's keynote and conversation with Om Malik.
Or, listen on the Web.
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The IdeaExchange: Your Channel for Influencing Our Product Roadmap
Jun 18, 2009Check out which of your Ideas made it into the Summer '09 Release: http://ideas.salesforce.com/popular/release_summer_09
Log on to the IdeaExchange and start posting, voting and commenting on Ideas! Watch our Dreamforce '08 breakout session to learn more about how you can use the IdeaExchange to influence our product roadmap.
~IdeaExchange Program Manager
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Salesforce CRM Mobile Updated for iPhone OS 3.0
Jun 17, 2009Salesforce CRM Mobile has been updated to take full advantage of the new iPhone 3.0 OS. This means that customers can use the industry's leading enterprise cloud computing applications and platform to take advantage of exciting new features including:
- Cut,
copy and paste - Quickly and easily cut, copy, and paste text from emails
and text messages directly into Salesforce CRM. Select entire blocks of
text with a tap.
- Clone
Records - Thumb-saving clone button lets users easily create identical
records and save a bunch of typing.
- Calendar-like
Events - Manage events with ease with a new date-indexed view and a
calendar-like interface.
- Custom
Filters - Quickly find information with custom filters on any list of data.
- Convert
Lead - Convert a lead as soon as the user hangs up the phone. The
iPhone now offers lead conversion on a single form.
- Visualforce
mobile custom linking - Create custom mobile links on any object in
Salesforce CRM: link from an Account directly to a Yahoo! news site with
the latest news about a company, or link to a custom Visualforce page to
show all related contacts and their images.
Here’s more info on how you can get started with Salesforce CRM Mobile: https://www.salesforce.com/mobile/lite.
- Cut,
copy and paste - Quickly and easily cut, copy, and paste text from emails
and text messages directly into Salesforce CRM. Select entire blocks of
text with a tap.
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4 Steps to Deciding if Territory Management is Right for You
Jun 17, 2009No, Territory Management has nothing to do with managing the Pacific Northwest - or anywhere else. Instead, you can use this feature to organize and share data beyond the traditional role hierarchy to include accounts, opportunities, and cases, based on any record characteristics you define. As a result, you can also start forecasting in a whole new way.
Territory Managment is available to customers with Salesforce CRM Enterprise or Unlimited Edition. It's a very powerful feature that cannot be disabled once it is turned on. For that reason, it's critical that you carefully consider whether this feature is right for your org. This best-practice document will help you decide.
Check back frequently for new best practices from salesforce.com. We'll have something for everyone -administrators, sales users, and general business users.
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See salesforce.com in a whole new way!
Jun 14, 2009If you were at Dreamforce last year, you remember the excitement when Force.com Sites was demoed for the first time. Today, we are thrilled to announce that Force.com Sites is generally available.
Over the last few months, 85 companies had access to the Force.com Sites customer preview. The sites and apps they built had 38 million page views and served more than 5 terabytes of data.
We saw some amazing Web sites and apps built on Force.com Sites in the preview program. Customers and partners built sites for e-commerce, recruiting, ticketing and scheduling, social networking, community management and much more.
Many of them are already live, like this Crocs Ideas Site,
Starbuck's Pledge 5 campaign, and
Dell's Social Innovation Competition site.
You can check out a showcase of sites created in the customer preview at http://www.force.com/sites.
And, here's a video that shows how to get started.
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Follow Us On Twitter @SalesforceNews
Jun 3, 2009Today we officially moved our Twitter Channel from @Successforce to @SalesforceNews. If you use Twitter, make sure you follow us for breaking news and best practice updates. -
What do you want to learn at Dreamforce?
Jun 1, 2009Do you want input on what gets presented at Dreamforce in November? Do you have a great idea for a session you could deliver? Help us build the agenda!
Thanks!
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