The Official Salesforce Blog - New Sales Execs

• Mobile Customer Relationship Management Survey

  Jul 31, 2006

  More and more, organizations are arming their field sales representatives with mobile access to CRM and SFA applications. With one-touch access through a variety of handheld devices, mobile sales representatives can now access real-time information including product availability, order status, and competitive intelligence to use at the point of interaction.  What best practices are being employed by organizations classified as best-in-class, and how can their lessons be leveraged by organizations just beginning their mobile CRM initiative?  To get answers, become part of Aberdeen's fact-based benchmark report by taking their Mobile customer relationship management Survey.

  Comments | Bookmark

• Salesforce.com Rollout Guide

  May 31, 2006

  While you were all recovering from the long weekend, we quietly launched the Salesforce.com Rollout Guide. The rollout guide is a simple, organized collection of resources to help you roll out your implementation. We have tried to keep this down to bare necessities so that we don't confuse first time users. We have also added the provision for anyone to comment on our suggestions. We hope this will lead to continuous refinement of these ideas, making them great "community practices". Please take a look, and let us know what you think. My email address is kjoseph at salesforce dot com.

  Comments | Bookmark