Recent Posts

9 Innovative Ways to Fill the Sales Pipeline

9 Innovative Ways to Fill the Sales Pipeline

It’s April. Take a look at your annual quota. Do you have at least three times as much stuff in the pipeline now to meet your year-end goal? If yes, rock on, go work that pipeline. If not, let’s take a look at innovative ways to fill the pipeline and... Read More»

FREE E-BOOK: 10 Essential Elements of Great Enterprise Mobile Apps

FREE E-BOOK: 10 Essential Elements of Great Enterprise Mobile Apps

Mobile devices, whether you’re talking about smart phones, tablets, or other form factors, present unique development and design challenges. The kind of information, the actions you can take, the way the interface looks and works, needs to be fundamentally different in a mobile environment. Which is why, at salesforce.com, we’ve... Read More»

5 Tips for Passing the Salesforce Developer Certification Exam

5 Tips for Passing the Salesforce Developer Certification Exam

As a mobile developer, I’ve been working with salesforce.com for almost a decade. But many of my projects meant integrating other applications to salesforce.com, and not as much native development. Earlier this year, my team at RunMobile was one of the first to launch an app on the AppExchange using... Read More»

3 No-Sweat Ways to Improve Your Presentation and Delivery

3 No-Sweat Ways to Improve Your Presentation and Delivery

Do your legs shake uncontrollably when you're in front of the group? Do you blush and start to sweat? Do you talk with your elbows glued to your side and your hands flopping around in front of your chest? If you said yes to any of these questions, don't worry,... Read More»

6 Ways to Differentiate Yourself to Beat Your Competitor

6 Ways to Differentiate Yourself to Beat Your Competitor

We all know that unless we’re different from our competitor, we can never expect the price we get to be more than what they get. We also know unless we show customers what makes us different, there is little reason for them to buy from us. Your challenge is to... Read More»

The Best CRM: New vs Old [INFOGRAPHIC]

The Best CRM: New vs Old [INFOGRAPHIC]

Customer relationship management (CRM) is nothing new, but the ways in which sales teams can utilize the platform has evolved significantly. In the past, it was one-way data. Today, data is social and sharable. It enables collaboration between teams for better results. Even more, up to $1.3 trillion in value... Read More»

How to Create a Customer Engagement Center Strategy

How to Create a Customer Engagement Center Strategy

Customers now want service on their terms. They expect an experience that takes very little effort and to find a solution to their issue easily. Most importantly, they want you to understand who they are and any past interactions your company has had with them. A great way to provide... Read More»

5 Ways Mobile Sales Teams Have a Competitive Edge

5 Ways Mobile Sales Teams Have a Competitive Edge

Mobile is changing everything. From the way we access information, to the way we do business, mobile is having a dramatic impact on our behavior, and that impact is only getting bigger. As adoption of mobile technology in the workplace continues to soar, we are beginning to see the tangible... Read More»

CRM Tips: Going Beyond the Handshake

CRM Tips: Going Beyond the Handshake

You’ve likely heard the saying, “Business begins with a handshake.” It makes it all sound so simple. But once a customer relationship is established, the challenge is to maintain it. And that’s easier said than done, especially considering that as a business grows, its operations become more complex. A CRM... Read More»

Are You a Sales Leader or a Glorified Super Seller? Why Managers Don’t Coach

Are You a Sales Leader or a Glorified Super Seller? Why Managers Don’t Coach

While many managers are conceptually aware of best leadership practices, they often fail at coaching their sales teams. Instead, they have a ‘management relapse’ and revert back to becoming a super salesperson for their team. Discover why it’s such a challenge for managers to make the long term, fundamental shift... Read More»