Recent Posts

IdeaExchange Update: Customer Ideas in the Summer '14 Release

IdeaExchange Update: Customer Ideas in the Summer '14 Release

Salesforce customers, get psyched! The Summer '14 release contains a powerhouse of customer Ideas submitted to our IdeaExchange —the place where customers like you can go to share and vote for Ideas to improve the product. In total, we touched 49 customer Ideas and nearly 200,000 Idea points (in some... Read More»

Summer '14 Salesforce MVP Nominations are Now Open!

Summer '14 Salesforce MVP Nominations are Now Open!

MVPs! We have just had an amazing Summer '14 release, and this means it's once again time for you to nominate awesome individuals from the community as the Summer '14 MVPs! Even if you are not familiar with the MVP Program, some of you have come across individuals like SteveMo,... Read More»

What Consumer-Driven Health Care Means for Your Business [Infographic]

What Consumer-Driven Health Care Means for Your Business [Infographic]

It's not all politics and lagging government websites: the Affordable Care Act, signed into law back in 2010, is beginning to have serious implications for businesses large and small. One of the law's key effects is a sea change in customer expectations when it comes to health care. Once focused... Read More»

What Sales Can Learn from Sports Coaching

What Sales Can Learn from Sports Coaching

It's vital to sales success that managers are given the time, resources, and expertise to coach reps. If a sports team failed to train outside of dedicated practice sessions, if the coach said he was “too busy to coach” because of all the other things he was responsible for, fans... Read More»

20 Inspirational Quotes About Data

20 Inspirational Quotes About Data

If you were asked to share one inspirational thought about data, what would it be? Great minds from all of the world, from leaders of the biggest companies to famous detectives, have insight on data that is truly motivating. That's why we gathered them all into one post. "Without big... Read More»

QUIZ: Are You a Social Selling Expert?

QUIZ: Are You a Social Selling Expert?

Over the last few weeks we've published a number of post on the topic of social selling. We've covered the basics of social selling in a handy infographic, the crucial do's and don'ts in a helpful SlideShare, and even published two e-books empowering salespeople to be their own marketers. This... Read More»

5 Insider Tips for Small & Medium Businesses at Dreamforce

5 Insider Tips for Small & Medium Businesses at Dreamforce

Just because you’re considered a small or medium business doesn’t mean you can’t disrupt the industry and compete with the big brands. That’s why going to Dreamforce—and, more importantly, getting the most out of Dreamforce—is crucial for small and medium businesses. Here are 5 tips to help you do that:... Read More»

How to Create Perfect Sales Conditions

How to Create Perfect Sales Conditions

“I’m living the dream.” At least that’s what they say when I ask them how they are. Or some version of “pretty good,” “great!” or “awesome!” or “couldn’t be better.” Salespeople are incredible when it comes to repeating expressions to describe how they wish they were. I don’t get too... Read More»

7 Steps to Success on the Internet of Things

7 Steps to Success on the Internet of Things

The Internet of Things (IoT) has untold potential for how businesses connect to their customers. Companies can become far more intelligent about the world their products exist in and customers can get much better service by being offered solutions even before they are aware they need them. Still, understanding how... Read More»

The More, the Messier: How to Handle Multiple Players on the Buyer Side

The More, the Messier: How to Handle Multiple Players on the Buyer Side

Buy now, with one click. Transactional sales of commodity goods have become simpler and easier, with both sellers and buyers using automated processes to minimize the number of human touches and maximize speed and efficiency. And in situations where automation alone won’t get the job done, customer service has stepped... Read More»