Mobile Exposes Myth of Homogeneous IT

A new report from Forrester shows that the enterprise is struggling to keep up with a tidal wave of mobile devices from workers. Forrester says that 66% of workers use two or more devices at work, and 12% use tablets.

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Here is a summary of the study’s main conclusions:

  • IT executives Must find strategies To support an increase in Mobile devices IT executives are challenged with supporting more smartphones, tablets, and other connected mobile devices for employees, deploying more mobile applications, and establishing mobility policies to manage policies for bring-your-own-device programs to support employee mobility requirements.
  • IT departments Must identify and prioritize Resources for Mobility initiatives Corporate IT infrastructure and operations (I&O) and security and risk (S&R) departments must focus on identifying, rationalizing, and prioritizing the specific and sometimes conflicting mobility requirements of three key constituencies: IT executives business decision-makers, and employees.
  • IT organizations Must Control The Multifaceted Mobile device and application Landscape Business and technology solutions, including mobile device and security management services, bring-your-own-device (BYOD) programs, and mobile application stores,

The result is further momentum for BYOT/BYOD. Fully 70% of workers got to choose their own tablet, while 67% could pick their own smart phone.

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The report recommends that IT prepare for a complex mobile environment in the following ways:

  • Identify and document a clearly defined, and potentially tiered, BYOD strategy.
  • Clearly define metrics to evaluate the impact of mobility solutions.
  • Consider using managed and SaaS delivery options for mobility services.
  • Proactively reassess your corporate mobility strategy.

It looks like the days of a homogeneous IT environment are clearly numbered.