A CDP Is a Powerful Tool — Here’s How To Make It Work for You
What can a customer data platform do for your brand? Learn how it can bring you closer to your customers — with help from AI.
What can a customer data platform do for your brand? Learn how it can bring you closer to your customers — with help from AI.
Here are five industry-specific examples of how an AI copilot can make your work life easier.
Generative AI is laying the foundation for a new kind of app: super intelligent assistants that can do the work of hundreds — or even thousands — of individual applications based on a simple prompt.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Global data will double every 12 hours by 2025. This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI.
From asking Salesforce questions in the online Community to connecting with product experts and community leaders, discover how to make the most of your Trailblazer Community experience.
Get insights, and streamline processes with the latest Sales trends, insights, and conversations.
See All StoriesPerfect your sales calls using these sought-after tips from sales experts.
Bring in the right people, then emphasize data accuracy at every stage of the sales process.
The next leap in AI fine-tuning may be no fine-tuning at all. Vector databases make it easier for you to access and analyze all your business data.
AI and generative AI are helping create a variety of new careers, from prompt engineer to AI trainer. Here are 12 new and upcoming roles, and tips for how to prepare for them.
Here’s how we’re using generative AI tools — and how we’re not — in 2024. Plus, a peek into the regulations we’ve implemented to keep trust and safety front and center for ourselves and our communities.
You've crafted the messages you want to send. Now see how you can build on that to grow your subscriber list and keep them engaged.
Most companies will not build their own LLM. We’re sharing the universal challenges of off-the-shelf LLMs and how to address them.
Stay ahead in the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.
See All StoriesTurn customer interactions into insights that help your business improve with service intelligence.
Some service leaders swear by Net Promoter Score, while others think it’s obsolete. We asked our Trailblazer community to weigh in. Here’s what they told us.
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