On June 6 Desk.com is releasing a major, new feature for all Desk.com customers —Multilingual Customer Support. With Desk.com Multilingual Customer Support, teams will be able to communicate with and deliver superior customer service to their customers in their preferred languages. Desk.com will support communications in 39 languages and regional... Read More »
COO George Hu (@GeorgeHuSF) and special guests from O2, Activision, Burberry, Spotify, Kimberly-Clark and more — plus approximately 7,000 salesforce.com experts, customers, and partners will converge on the ICC London ExCeL to learn how their companies can use social and mobile cloud technologies to transform into social enterprises. If you... Read More »
(This is a cross-post of a post that appeared today on the Desk.com blog.) Today we’re excited to unveil completely new reporting and analytics capabilities called Desk.com Business Insights. Desk.com Business Insights has been in private testing since early March and is now generally available to all Desk.com customers. Designed... Read More »
CEO Marc Benioff and special guests from Facebook, LinkedIn, Accenture and more —plus 10,000+ salesforce.com experts, customers, and partners converged on San Francisco's Moscone West on Thursday, March 15 for the first leg of the Cloudforce Social Enterprise Tour. Cloudforce San Francisco showcased how the leaders of the Social Enterprise... Read More »
Today, I am excited that we are launching Site.com – the only cloud-based web content management system (CMS) built ground up for the social enterprise. This has been a journey over the last few years for me to discover the challenges faced by marketers and their friends in IT who... Read More »
In September, we launched Data.com with the vision of bringing together the best sources of business information for all of our customers. With D&B data now live directly in salesforce.com, we have taken a huge step forward in achieving that goal. With this update, we are now providing high quality... Read More »
Normally we aren’t ones to brag (okay, so maybe that's not an entirely honest statement), but we are very pleased that Apple named Salesforce Chatter the best of the iPhone business category in the App Store Rewind 2011! The AppStore Rewind 2011 represents the best content and apps, based on... Read More »
Chairman and CEO Marc Benioff delivered two keynotes, broadcast in English and Japanese, from Cloudforce Japan December 14 and 15, 2011. He was joined by special guests and 10,000+ registered attendees who gathered to learn how companies can transform themselves into social enterprises with social, mobile and open cloud computing.... Read More »
Chances are you are reading this blog post on a mobile device. I say that because this is being posted while a lot of you are sitting at Cloudforce New York in the Javits Center waiting for Marc Benioff’s keynote to start. Mobile devices have become our main method for... Read More »
Today CEO Marc Benioff and special guests from Accenture, GE Capital, Burberry, Google, LinkedIn, Comcast, and Facebook and more—plus 9,000+ salesforce.com experts, customers, and partners will gather in New York City for Cloudforce NYC to unveil the next big thing for the Social Enterprise. Join us to learn how you... Read More »
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