Category: Careers

10 Tips for Getting Out of a Sales Slump

10 Tips for Getting Out of a Sales Slump

Sales is a roller coaster and one of the signs of a great salesperson is that they are able manage their moods through the highs and the lows that face all salespeople. Every one of us had had those days when we’re “on fire” and the less fun ones when... Read More»

4 Steps to Tap Into Your Team's Rookie Smarts

4 Steps to Tap Into Your Team's Rookie Smarts

I’ve had the ride of my life working at Salesforce. Six years ago, I started as a technical writer and now lead engineering and documentation teams. But one of my career highlights was working with best-selling author of Multipliers, Liz Wiseman, on a single experiment that transformed how my teams... Read More»

Salesforce Named a Top Workplace in Chicago!

Salesforce Named a Top Workplace in Chicago!

Hats off to the Windy City! Salesforce has just been named the #7 Top Midsize Company on Chicago’s Top Workplaces 2014 by the Chicago Tribune! The search was on for the best places to work in the Chicago metro area...and who better to ask than the employees themselves? The Tribune... Read More»

Sales Recruiting: 2 Crucial Tips for Scoring Your Interviews

Sales Recruiting: 2 Crucial Tips for Scoring Your Interviews

In every book on sales management, especially those that are focused on recruiting and interviewing salespeople, there are always tools, sample questions, salesperson assessments and descriptions on various techniques used during the process. In my book, Your Sales Management Guru’s Guide to Recruiting High Performance Sales Teams, I have included... Read More»

How High Employee Turnover Harms Your Performance

How High Employee Turnover Harms Your Performance

Previously I wrote about a study exploring the impact of high employee turnover on the sales and profitability of a business. It found that in offices with low employee turnover, profits were four times as high as those in offices with high employee turnover. The rationale was that employees built... Read More»

What’s in a Leader? 3 Key Behaviors That Will Get You Farther, Faster

What’s in a Leader? 3 Key Behaviors That Will Get You Farther, Faster

Companies spend billions on leadership development because leaders create a huge competitive advantage. They’re more productive and so are the people around them. Great leaders inspire people to consistently achieve extraordinary performance. They motivate and align their teams. They adapt quickly. They provide guidance and support to help their teams... Read More»

5 Ways to Retain Employees In High-Turnover Industries

5 Ways to Retain Employees In High-Turnover Industries

In tough economic times, when many industries are facing layoffs and hiring freezes, it’s easy to forget the staggering costs of turnover. The American Management Association estimates turnover costs ranging between 25%-250% of annual salary per exiting employee, while the average monthly turnover rate in the US is three percent.... Read More»

How to Hire a Social Media Strategist: Tips for Small Businesses

How to Hire a Social Media Strategist: Tips for Small Businesses

In this interview with Ben Conoley, Senior Marketing Consultant at Salesforce Marketing Cloud, we discuss the qualities and skills you should look for in hiring a social media strategist. What’s important to consider when you begin planning to hire a social media strategist or manager? Ben: You want to look... Read More»

The Best Career Advice from Salesforce’s Woman of the Month

The Best Career Advice from Salesforce’s Woman of the Month

We like to say that Salesforce is a team sport. So it comes as no surprise that this month’s MVP is Kayleigh Roberts, an Associate Sales Engineer and true team player in Salesforce’s Toronto office. In her first two years at the company, Roberts has consistently gone the extra mile... Read More»

6 Tips for Hiring for Your Customer Support/Help Desk

6 Tips for Hiring for Your Customer Support/Help Desk

When you are filling IT customer-support and help-desk positions, getting the right people is critical. They interact with both your internal team and your customers, and the satisfaction of both of these groups is a priority. With that in mind, we’ve put together some steps that will help you find... Read More»