Category: Cloud

Become a Leader on LinkedIn: 4 Steps to a More Active Profile

Become a Leader on LinkedIn: 4 Steps to a More Active Profile

Would you go to a business lunch and stand alone in the corner? I imagine not. Yet many professionals sign up to LinkedIn and then do nothing on the platform, which is pretty much the same thing. Used well, LinkedIn can help you expand existing networks. But before you reach... Read More»

Tips for Getting the Most Out of Your Time on the Floor at Dreamforce

Tips for Getting the Most Out of Your Time on the Floor at Dreamforce

It’s about that time again. Time to start preparing for Dreamforce, one of the biggest tech conferences in the world. This year, in addition to preparing myself for who I’m going to meet and how I can get the most out of the event, I’m also preparing to be accosted... Read More»

What the Emerging Billion Social Media-First Consumers Mean for Business

What the Emerging Billion Social Media-First Consumers Mean for Business

Although social media statistics are staggering—almost 2 billion people use it, and that number is still growing at double-digit rates—the real story is simple: the billion consumers about to enter the market have never lived in a world without it. They are a social-first generation and will expect to find,... Read More»

Deloitte: How Cloud and Other Technology Trends Are Transforming HR

Deloitte: How Cloud and Other Technology Trends Are Transforming HR

Many human resources departments are facing a huge shift. There’s an urgency by them to introduce the new technology employees of today expect. The challenge often comes in executing these changes fast enough on the IT side. Cloud technology can connect information from back-office HR and HCM systems with an... Read More»

3 Unusual Ways to Increase Your Landing Page Conversions

3 Unusual Ways to Increase Your Landing Page Conversions

In 2014, one of the hottest ways to increase landing page conversions is by integrating rich media. Obviously, the design of your landing page has an enormous influence on increased conversions, but how do you know what works and what doesn’t? It’s rare to find a web design everyone finds... Read More»

Connecting Products: How the Cloud Makes Fluid Service Management Easier

Connecting Products: How the Cloud Makes Fluid Service Management Easier

The phrase “The Internet of Things” has gotten a lot of attention lately. But until now, it’s probably not one you’d associate with big tanks of liquid. You’ve probably noticed one of these tanks dotting the landscape of your city and thought to yourself, “I wonder what’s in there?” or... Read More»

3 Headaches Solved by Syncing Excel and Salesforce: App Mavericks

3 Headaches Solved by Syncing Excel and Salesforce: App Mavericks

Have you ever wished upon a star that you could manipulate your opportunity data in Excel and have it magically sync with Salesforce? Good news: X-Author for Excel, the new app from Apttus, answers your wish by turning Excel into a real-time user interface for Salesforce so you can manage,... Read More»

Emotional Discipline: How to Control Your Impulse in Stressful Situations

Emotional Discipline: How to Control Your Impulse in Stressful Situations

It’s nearly impossible to avoid stressful situations at your job, but the more you’re able to curb your negative impulses under pressure, the more successful you’ll be at work and in life. This article outlines different methods that help control impulses before they cause damage. We all have things we... Read More»

Social Customer Service Rankings: Where Do You Stack Up?

Social Customer Service Rankings: Where Do You Stack Up?

It was May 2001, and I was just kicking off my first contact center software implementation as a project manager. Consumers were rapidly adopting email as an innovative communication method and big companies were trying to figure out how to manage this incredibly modern support channel. Overnight major brands were... Read More»

How to Motivate Your Employees in 3 Easy Steps

How to Motivate Your Employees in 3 Easy Steps

One of the most difficult components of being an effective manager is not only learning to keep your employees organized and on task, but to truly know how to motivate employees as well. Unfortunately, not every employee is naturally willing to go the extra mile in their everyday efforts, and... Read More»