Category: Collaboration

Supercharge Your Customer Success Team With Gamification

Supercharge Your Customer Success Team With Gamification

“You cannot bore people into buying your product; you can only interest them into buying it.” - David Ogilvy Can you, or should you, gamify your customer’s success? Whether you realize it or not, you most likely already are. At its core, gamification is more about driving engagement — whether... Read More»

Your Sales Organization Needs Greater Efficiency. Here’s How to Achieve It

Your Sales Organization Needs Greater Efficiency. Here’s How to Achieve It

Time actually is money when it comes to sales organizations. Busy field and in-house sales representatives have a hefty amount of tasks to accomplish on any given day, including prospecting, engaging with customers, managing teams, reporting to sales managers, and most importantly, closing deals. Because sales professionals wear so many... Read More»

5 Key Questions for Improving Communication Inside Your Company

5 Key Questions for Improving Communication Inside Your Company

What is the percentage of deals that are lost due to poor communication? Not poor communication with the customer, but poor communication inside the company. It’s far too easy for sales leaders to focus their time leading their salespeople and dealing with customers; but in so doing, it becomes too... Read More»

Using Gamification for Employee Engagement

Using Gamification for Employee Engagement

Games are undoubtably one of the more addictive elements of modern life, and their use in the workplace is growing. Research suggests that the gamification market will exceed $5 billion in the next few years. The allure is easy to understand. Companies around the world are struggling to balance the... Read More»

Improve Collaboration With Your Marketing Team

Improve Collaboration With Your Marketing Team

This story has a happy ending, I promise. Over the last several years, we have been working with a marketing team in which every member was at least three levels removed from anyone who had direct contact with customers. To compensate for that, the company and the team were treading... Read More»

Giving Back Increases Teamwork

Giving Back Increases Teamwork

People give back for a myriad of different reasons. Whether it is because they are passionate about a cause, love to pay it forward, or they like how it makes them feel afterwards. Or, it could be because of a sense of obligation and they do it to save face... Read More»

Can Too Much Communication Hurt Sales?

Can Too Much Communication Hurt Sales?

Can too much communication inside the company hurt sales? Yes! We all want to believe communication is a good thing, but it also can create as many, if not more, problems than it solves. One of the biggest problem areas for communication is between Sales and Marketing. The two departments... Read More»

The Productivity Revolution: Files in the Flow of Business

The Productivity Revolution: Files in the Flow of Business

There is a revolution taking place in enterprise file collaboration. Over the past decade, files and content have migrated from on-premise repositories to the cloud. But over the next decade, these cloud-based files and content repositories will be tightly integrated into business processes, dramatically changing the way people access and... Read More»

Reaching Emerging Markets with Salesforce1 and at Dreamforce

Reaching Emerging Markets with Salesforce1 and at Dreamforce

The face of the global marketplace is changing, quickly! According to Bain Consulting, “The global marketplace is minting a new set of consumers that’s bigger than the current shopping base of the US and Europe combined.” The Next Billion Consumers So who are the over 1 billion people who will... Read More»

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

Technology is now the greatest change agent and the driving force for companies in today’s socially and digitally connected world. Companies are facing a critical inflection point as technology is empowering customers, influencing their expectations and enabling new, disruptive business models. The rise and convergence of many new and emerging... Read More»