Category: Community

"Communities: The New Key to Business Success": A New Salesforce E-Book

"Communities: The New Key to Business Success": A New Salesforce E-Book

The collaborative economy is redefining the way we work — blurring the lines between employees and customers — and many new companies are thriving by connecting peers to one another. But what impact does the collaborative economy have on traditional B2B or B2C companies? It's significant. Your customers, employees and... Read More»

These NEW Winter '15 MVPs Warm Our Hearts!

These NEW Winter '15 MVPs Warm Our Hearts!

It's that time again! Today, we recognize a fresh new crop of Salesforce MVPs. This marks our 13th class of MVPs, and the talent just keeps getting stronger and stronger. In addition to seven brand-new additions, we're excited to announce another 42 re-rewarded MVPs who will be serving another year... Read More»

3 Predictions for the Future of the Collaborative Economy

3 Predictions for the Future of the Collaborative Economy

If you’ve ever commuted in an Uber, funded a project on Kickstarter, or rented an apartment from Airbnb, you have contributed to the collaborative economy. The collaborative economy is not a new concept; people have been sharing things for hundreds of years — but combined with technology, the idea of... Read More»

3 Highlights from “Community Cloud 101,” a New Salesforce E-Book

3 Highlights from “Community Cloud 101,” a New Salesforce E-Book

At Dreamforce ‘14, Coca-Cola Germany’s CEO said, “The most dangerous place to make a decision is in the office." Now, that might be a bit of an exaggeration, but the general idea holds true: the place to make decisions is out with your customers and partners, not inside a conference... Read More»

IdeaExchange Update: Customer Ideas in the Winter '15 Release

IdeaExchange Update: Customer Ideas in the Winter '15 Release

The Winter ‘15 release is here — which means it’s also time to take a look at the customer Ideas being delivered! As a reminder, these Ideas come from our IdeaExchange—the place where members of our community can go to create and/or vote on the product enhancements they deem important.... Read More»

Thursday Agenda: 7 Things You Shouldn't Miss Today at Dreamforce

Thursday Agenda: 7 Things You Shouldn't Miss Today at Dreamforce

Can you believe it’s already the last day of Dreamforce? Fill up your coffee mugs, slip into your walking shoes and hit the pavement to see all of the sights that you haven’t made time for yet. How are you going to spend your last day? Here are the seven... Read More»

Perks & Surprises: Finding the Unexpected at Dreamforce

Perks & Surprises: Finding the Unexpected at Dreamforce

Dreamforce is packed with A-list keynote speakers, over 1,450 visionary breakout sessions, plus the gala with Bruno Mars. But there are also subtle surprises and hidden gems in the midst. Here are some of the perks and surprises that we found while wandering the expansive Dreamforce grounds. Pono Music Experience... Read More»

Neil Young Gives Us the Full Studio Experience at Dreamforce

Neil Young Gives Us the Full Studio Experience at Dreamforce

When it comes to listening to music, are we settling for “good enough?” The artists certainly think so. Listening to compressed digital music such as MP3s is like “seeing a xerox of the Mona Lisa,” according to Elvis Costello. In our quest for portability, we lost more than the charming... Read More»

Google Brings Face-to-Face Meetings to the Salesforce1 Platform

Google Brings Face-to-Face Meetings to the Salesforce1 Platform

Does this sound familiar? You’re collaborating over a document in a Chatter group. One person from your team makes a suggestion that ignites the conversation. Suddenly, questions and ideas are flooding your Chatter stream. But the document needs to be finalized before lunch. You think, if only we were all... Read More»

“Community Cloud 101: Five Fantastic Features We Love (and You Will Too!)": A New Salesforce E-Book

“Community Cloud 101: Five Fantastic Features We Love (and You Will Too!)": A New Salesforce E-Book

Establishing a community is a critical tool in leveraging the essential connections—among customers, employees and partners—that are at the heart of every business. Salesforce Community Cloud opens up this communication and helps strengthen these important relationships, giving you clearer customer insights and arming your employees and partners to collaborate and... Read More»