Category: Customer Stories

5 Ways for Enterprises to Succeed in Telesales

5 Ways for Enterprises to Succeed in Telesales

Leading enterprise like Groupon.com and K12.com have made some amazing transformations to their telesales operations using Salesforce. Here are my top five takeaways from their success and how they've leveraged Salesforce to achieve it. Read More»

Video: Virgin, Facebook, and Other Inspiring Customer Stories from Dreamforce

Video: Virgin, Facebook, and Other Inspiring Customer Stories from Dreamforce

As a salesforce.com employee, some of the most exciting moments at Dreamforce for me were when I heard how other companies use our products to succeed. Here is a selection of some of the most remarkable and inspiring stories of innovation we heard this year: Virgin America makes your flight... Read More»

The Consulting Partners Behind Our Customers’ Success

The Consulting Partners Behind Our Customers’ Success

Without a doubt, Dreamforce 2012 was an experience like no other and much of it was brought to life by the salesforce.com customers, who shared their stories of innovation and social transformation. However, technology alone is not transforming these businesses. More often than not, customer success is driven by the... Read More»

Find Out How a Startup Uses Do to Get Work Done

Find Out How a Startup Uses Do to Get Work Done

SwipedIn is a startup that is building a self-serve platform to help small businesses generate more customer traffic. The best part is, it’s free and allows businesses to keep 100% of the profit they generate using the service. With five members spread across the United States, SwipedIn needed a way... Read More»

Zimmer Raises the Bar with Next Generation iPad App

Zimmer Raises the Bar with Next Generation iPad App

In healthcare, accessible and qualityinformation is critical to creating superior patient outcomes. Just ask any orthopedic surgeon, who must regularly rely upon knowledge of the latest techniques and solutions to restore mobility, alleviate pain and improve quality of life for patients worldwide. Many turn to Zimmer, one of the orthopedic... Read More»

Video: Dunkin' Donuts Transforms Into a Social Enterprise

Video: Dunkin' Donuts Transforms Into a Social Enterprise

The following is a guest post by Tyler Cyr, Web Communications Manager at Dunkin' Brands. Dreamforce 2011 was the occasion for the second gathering of the salesforce.com Social Advisory Board. As part of the meeting, I was interviewed by Brian Solis for his Revolution YouTube series. We spoke a lot... Read More»