Category: Featured

This Week in Small Business: Customer Service in the Digital Age

This Week in Small Business: Customer Service in the Digital Age

This week, we saw a lot of articles about how technology both helps and hinders customer service efforts. Learn more about how to navigate this changing field to deliver a better customer experience. Sustainability + Growth: Greenvelope is a rapidly growing electronic invitation, ticketing, and event management company for people... Read More»

The Top 10 Sales Tips for Small Businesses in 2015

The Top 10 Sales Tips for Small Businesses in 2015

Sales is the lifeblood of any small business. Without sales, you have no customers — and without customers, you have no revenue. In 2015, small businesses will face a host of challenges, from evolving technology to informed consumers with sophisticated expectations. In order to help businesses prepare for this evolving... Read More»

"Partner Community 101: 5 Big Benefits for Your Channel Partnership" — A New Salesforce E-Book

"Partner Community 101: 5 Big Benefits for Your Channel Partnership" — A New Salesforce E-Book

The advantages of a channel partnership are plentiful: shared pipeline and leads, new geographical markets, and increased value proposition. But when it comes to managing these partner relationships, fragmented systems can make collaboration and innovation difficult and conflicts arise. A partner community gives you the tools you need to leverage... Read More»

Salesforce Named One of Atlanta’s Top Workplaces!

Salesforce Named One of Atlanta’s Top Workplaces!

Three cheers for the ATL! Salesforce has been named one of Atlanta’s Top Workplaces by the Atlanta Journal-Constitution. Rankings are based on an anonymous survey of our own employees, so this really means a lot to us. See the full list here. What makes Salesforce Atlanta a top workplace? It’s... Read More»

The Rise of Subject Line Designers?

The Rise of Subject Line Designers?

Almost all messages are more effective when they include an image. Tweets with images see substantially higher engagement and retweets. Having at least one image in a blog post is now standard practice. And it’s rare to see a promotional email that doesn’t include at least one image — if... Read More»

3 Steps to an Optimized Sales & Marketing Lead Flow Plan

3 Steps to an Optimized Sales & Marketing Lead Flow Plan

Learn how to create an optimized sales and marketing lead flow process in just three steps. Read More»

Spring ‘15: Welcome to Our 14th Class of Salesforce MVPs

Spring ‘15: Welcome to Our 14th Class of Salesforce MVPs

It's time again to recognize a brand new group of MVPs. This marks our 14th class of MVPs and the talent keeps on pouring in! Not only do we have 17 brand new additions, we also have 57 re-rewarded MVPs who will be serving another year with us. The MVP... Read More»

Small Business Spotlight: Growing a Sustainable Business Starts With Awesome Customer Service

Small Business Spotlight: Growing a Sustainable Business Starts With Awesome Customer Service

Greenvelope, a rapidly-growing electronic invitation, ticketing, and event management company, offers an eco-friendly way for people to celebrate the memorable days in their lives. We talked to Sam Franklin, CEO, about the role that customer service has played in the company’s growth. 1. Why did you make customer service a... Read More»

How Manufacturers Can Better Enable Modern Sales Teams: A New Salesforce E-Book

How Manufacturers Can Better Enable Modern Sales Teams: A New Salesforce E-Book

Manufacturing is experiencing a customer-focused revolution. On the global side, this means innovation activity is being ramped up by manufacturers in an effort to develop and produce more sophisticated offerings than smaller rivals. High-margin growth is the ultimate end game. In addition, manufacturers are working to build a closer, seamless,... Read More»

Data.com: Master Territory Management: A New Salesforce E-book

Data.com: Master Territory Management: A New Salesforce E-book

Territory management is critical to businesses of all size. By aligning sales teams to specific territories (industry, geographic, product-based), companies can make the most of their resources at the lowest cost. Aside from the boost in productivity, businesses are able to increase overall revenue by ensuring that all market segments... Read More»