Category: Foundation

Stop Pitching and Start Selling From the Heart

Stop Pitching and Start Selling From the Heart

Over the course of my career, I've heard salespeople at meetings and on calls start and end their introductions by listing their "résumé of experience" and the accolades they or their company have received. Next, they ask the customer if they're ready to hear the pitch — the reason for... Read More»

Giving Back at Dreamforce

Giving Back at Dreamforce

When Marc Benioff started salesforce.com, he was inspired in part by General Colin Powell to integrate philanthropy into his business. So just as salesforce.com was being formed, the Salesforce.com Foundation was born. The Salesforce.com Foundation is based on a simple idea: leverage salesforce.com's product, resources and people to improve communities... Read More»

How to Align Customer Service With Other Business Units

How to Align Customer Service With Other Business Units

In a traditional business model, customer service, sales, marketing, development and other business units work separately. Sometimes those who work with the clients directly have no actual interaction with those who create and market products or services. The result is that a company cannot provide the value that customers expect... Read More»

5 Highlights from Salesforce.com's Sustainability Report

5 Highlights from Salesforce.com's Sustainability Report

Today, we’re pleased to share salesforce.com’s latest Sustainability Report, which details the progress we’ve in our commitment to sustainability over the two years. For us, sustainability—environmental, social, and economic—means using the power of our technology, people, and resources for good throughout our business and in communities around the world. Here... Read More»

Year Up: How Young Adults are Finding Their #Dreamjob

Year Up: How Young Adults are Finding Their #Dreamjob

Five years ago, Ellie Hall was homeless. Today, she builds and automates onboarding programs at the world's most innovative company. Her life has completely transformed. How does someone go from living on the streets to living their #dreamjob at salesforce.com? The answer: Year Up Bay Area. Year Up connects companies... Read More»

Non Profits, Higher Education and Giving Back at Dreamforce

Non Profits, Higher Education and Giving Back at Dreamforce

About a year after Marc Benioff started salesforce.com, he was inspired by General Colin Powell to integrate philanthropy into his business. And while salesforce.com was still a small start up hosted in Marc’s apartment, the Salesforce.com Foundation was born. The Salesforce.com Foundation is based on a simple idea: Leverage salesforce.com's... Read More»

Dive into Salesforce. Join a Community. Be Inspired. Inspire Others.

Dive into Salesforce. Join a Community. Be Inspired. Inspire Others.

In May of 2009, I left the world of IT for a new position doing analysis and reporting for a sales and marketing group. It was a good move as I’d tired of the world of outages and unending repetition of the same instructions over and over. I wasn’t challenged... Read More»

Set Up Salesforce. Become an Admin. Help Companies. Transform Career.

Set Up Salesforce. Become an Admin. Help Companies. Transform Career.

I was amazed at how salesforce.com allowed someone like me, with no experience in coding, to create complicated and robust business processes. After going through an administrator training class, it really clicked with me. Not only could this great tool be used to make my employees' lives easier, but it... Read More»

Search CRM on Google. Find Salesforce. Travel the World.

Search CRM on Google. Find Salesforce. Travel the World.

It all started with the luckiest Google search of my life. I was tasked with finding a CRM to replace our homegrown system and found a phone number to a very young company called Salesforce.com. From there I have been able to work in small private companies all the way... Read More»

Salesforce.com Employees Reach 500,000 Volunteer Hours

Salesforce.com Employees Reach 500,000 Volunteer Hours

Salesforce.com employees have officially reached 500,000 volunteer hours! That’s half a million hours of teaching, training, building, cleaning, mentoring, and helping those who need it most. What an accomplishment! This is a monumental milestone for our company. The Salesforce Foundation is based on a simple idea: leverage our people, technology,... Read More»