Category: Mobile

ICYMI: The NYC Salesforce World Tour

ICYMI: The NYC Salesforce World Tour

What a memorable day in New York City! Yesterday Salesforce hosted our biggest New York event ever. We announced two big launches — the next generation of Social Studio, and the all-new Salesforce1 Mobile App. Thank you to everyone for an incredible show where we brought the energy of Dreamforce... Read More»

10 Steps to Getting Started with Reports and Dashboards

10 Steps to Getting Started with Reports and Dashboards

Reports and dashboards are a critical component of the Salesforce Sales Cloud, delivering insight to sales reps, managers, and executives across your company, and on any device. But lately, I have been getting a lot of questions about best practices around reports and dashboards in Salesforce. Regardless of whether you... Read More»

Introducing the Next-Generation Salesforce1 Mobile App

Introducing the Next-Generation Salesforce1 Mobile App

How many of you would be lost without your smartphone, both in your personal life and at work? At Salesforce, we realize every one of our customers is actively defining and budgeting a mobile strategy so they can connect with their customers in whole new ways. In 2014, according to... Read More»

9 Key AppExchange Takeaways from Dreamforce ’14

9 Key AppExchange Takeaways from Dreamforce ’14

Dreamforce ’14 was an amazing week packed with industry visionaries, product experts, world leaders, learning, and lots of fun. Whether you attended in person or just watched from afar, one thing was clear: apps help grow your business. More than 35 AppExchange sessions featured dozens of customer success stories, all... Read More»

6 Advanced Small Business Tips to Improve Customer Service

6 Advanced Small Business Tips to Improve Customer Service

Running a successful small business can be a struggle. Big-name companies have the luxury of being able to offer greater selection, better locations, and lower prices across all industries. Why, then, do customers keep coming back to small businesses? In many cases, it boils down to service. Small businesses are... Read More»

8 Great Reasons to Run Your Business From Your Phone: A New Salesforce E-Book

8 Great Reasons to Run Your Business From Your Phone: A New Salesforce E-Book

It’s predicted that more than five billion people worldwide will use connected devices by 2017. As of January 2014, 58% of American adults have a smartphone and are already leveraging mobile and social technology to run their personal lives. A big challenge for organizations of all sizes is to offer... Read More»

3 Ways to Transform Sales Data from a Chore to a Weapon

3 Ways to Transform Sales Data from a Chore to a Weapon

Inaccurate, incomplete sales data is a major headache for any sales team. Sales reps, managers, and executives use CRM data every day to set selling priorities, make program investment decisions, and forecast revenue. And the revenue forecast, in particular, can affect departments all over the company. So poor data leads... Read More»

The Truth About App ROI

The Truth About App ROI

The truth is, while new tools have made creating quality apps relatively low cost compared to potential profit, not every app is created equal. With so much competition on the mobile app market, you can’t create an app believing it will immediately bring you more engagement and conversions — mobile... Read More»

The Insider’s Guide to Building Apps Fast With Salesforce1 Lightning

The Insider’s Guide to Building Apps Fast With Salesforce1 Lightning

Most CIOs, business leaders, and admins have a vision for how technology can transform their companies. They recognize that applications have redefined innovation and that the secret to being the most innovative in the enterprise is speed. Even with this knowledge, many companies struggle to find a way to build... Read More»

"Introducing the New Salesforce Analytics Cloud": A New Salesforce E-Book

"Introducing the New Salesforce Analytics Cloud": A New Salesforce E-Book

For years, business has been divorced from data. Despite the undeniable advantages of data-driven decision-making, tools that give modern businesses a comprehensive — and comprehensible — view of their data are rare, if they exist at all. Business intelligence (BI) is a field that has attempted to close the gap... Read More»