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5 Sure Signs That You're Ready for Promotion

5 Sure Signs That You're Ready for Promotion

I loved my first job. I loved it so much that I stayed for three years. By the time I left, however, the elements that had attracted me in the first place had pretty much diminished. The truth is, I felt more than ready for my next challenge. You may... Read More»

What Is Net Neutrality? What Businesses Need to Know

What Is Net Neutrality? What Businesses Need to Know

On a recent episode of Last Week Tonight, John Oliver motivated thousands of viewers to leave comments about net neutrality on the FCC website. It’s obvious that internet users are passionate about net neutrality, but what does it all mean for business? Thought leaders from Harvard, Wharton—and HBO—weigh in. John... Read More»

Dreamforce: You Know What I Meme?

Dreamforce: You Know What I Meme?

As Dreamforce approaches, we've seen members of the Salesforce community express their enthusiasm on social media. Sometimes words just don't quite capture the excitement, which is why we created these Dreamforce memes to help you tell the world exactly how pumped you are. All the Things SaaSy Yes, Dreamforce is... Read More»

SlideShare: Do's & Don'ts of Social Selling

SlideShare: Do's & Don'ts of Social Selling

Although it has been slow to gain mainstream momentum as a sales tactic, social selling has been generating results. According to Socially Centered Selling, all the way back in 2012, 72.6% of salespeople who used social selling outperformed their peers. Top performers have been using social selling to get results... Read More»

4 Steps for Building Social-Savvy Marketing Campaigns

4 Steps for Building Social-Savvy Marketing Campaigns

By now, most marketers know that social media can play an important role in any marketing campaign. But knowing is only half the battle. When it comes to incorporating social into a marketing strategy, how do you actually do it? We recently sat down with Dawn DeVirgilio (@dawndevirgilio), the global... Read More»

Why You Don’t Need a Developer to Run Your Business From Your Phone

Why You Don’t Need a Developer to Run Your Business From Your Phone

The benefits of mobile technology on the workforce are only increasing. Businesses that empower their employees with mobile tools are seeing better productivity, streamlined processes, improved customer relationships, and more. And often it’s the simplest solutions, built by non-developers, that make the biggest impact. Patrick Solum is the Marketing Director... Read More»

Entrepreneurial Lessons from the Moon Landing

Entrepreneurial Lessons from the Moon Landing

“I think we’re going to the moon because it’s in the nature of human beings to face challenges." —Neil Armstrong 45 years ago today, man first set foot on the moon. Neil Armstrong's little bounces across the lunar surface, broadcast around the globe in grainy black and white, captured the... Read More»

Why the Best Customer Service is Invisible

Why the Best Customer Service is Invisible

You’ve heard it time and time again—customer service is a very hands-on part of a business, and if you rely too much on technology, you’re driving away customers. This can certainly be true at times, but not all the time. In fact, the best customer service is invisible and readily... Read More»

Top 4 Moments from Midwest Dreamin'

Top 4 Moments from Midwest Dreamin'

The enthusiasm of the Salesforce Community isn't limited to Dreamforce. Their passion for connecting and learning is year-round, as evidenced by the extrodinary event held in Chicago last week. Salesforce User Group leaders from Minnesota, Nebraska, Wisconsin, Illinois, and Indiana coordinated a huge, multi-state event at Navy Pier in Chicago... Read More»

6 Key Ways Customer Service Impacts Your Profits

6 Key Ways Customer Service Impacts Your Profits

Monty Python’s Dead Parrot sketch is a master class in complaining. We can all identify with customer John Cleese, as he becomes more and more frustrated with the appalling customer service being dealt out by Michael Palin. We’ve probably all been in a similar situation at some point. It’s easy... Read More»