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5 Reasons Developers Can't Miss Dreamforce

5 Reasons Developers Can't Miss Dreamforce

Salesforce.com’s developer community has officially surpassed 1.7 million people. That's more than twice the population of San Francisco—so it’s no surprise that the developer experience at Dreamforce has gotten bigger and better year after year. This year, though, we're taking the Developer experience to the next level. Here’s a sneak... Read More»

10 Darn Good Sales Development Essentials

10 Darn Good Sales Development Essentials

“What can I do to build a successful sales development team?” It’s certainly not easy to build a team of Sales Development legends overnight. When revenue is on the line, even one false start can be a recipe for disaster. It is absolutely crucial to focus on the right strategies... Read More»

The Time Has Come: Making the Move Off Legacy Software

The Time Has Come: Making the Move Off Legacy Software

There’s no getting around it: the enterprise technology landscape is in a period of transition right now. As more and more companies move to the cloud, we see an increasing number of legacy software solutions falling by the wayside. But despite all the noise surrounding these cloud migrations, there’s still... Read More»

What a Hot Lot These New Summer '14 Salesforce MVPs Are!

What a Hot Lot These New Summer '14 Salesforce MVPs Are!

It's that time again to recognize a fresh new crop of Salesforce MVPs. This marks our 12th class of MVPs, and the talent just keeps getting stronger and stronger. Not only do we have 15 brand-new additions; we also have 22 re-rewarded MVPs who will be serving another year with... Read More»

5 Fail-Proof Steps for Planning Your Day

5 Fail-Proof Steps for Planning Your Day

Bill Gates, Warren Buffett and myself all have one thing in common. We each have the same amount of time—24 hours each day to use as we see fit. Last I checked, both Bill and Warren were considerably more successful than me. Sure, they have resources I don’t have, but... Read More»

Empowering Your Frontline Agents to Be True Change Agents

Empowering Your Frontline Agents to Be True Change Agents

When it comes to engaging with customers, few of your team members have more experience than the frontline agents fielding calls with questions, or complaints, from customers. You already know that they’re great for giving your users answers and walking them through processes, but frontline agents can be an untapped... Read More»

Collaborating in the Cloud: Connecting Your Virtual Team

Collaborating in the Cloud: Connecting Your Virtual Team

Salespeople have great combined power and energy when they gather in person and share successes, sales techniques, ideas, and information. At conferences we learn as much through conversations with peers in the hallways as we do in our sessions. But there’s no “hallway” on the World Wide Web. And there’s... Read More»

Master These 5 Fundamentals to Transform Your Sales Team

Master These 5 Fundamentals to Transform Your Sales Team

Every sales force is made up of the typical bell curve comprising A-players, B-players and C-players. Eighty percent of the revenue is generated by the A-players (who usually represent around 20% of the sales force). They seem to figure out how to be successful, regardless of the economy, competitors, aging... Read More»

3 Things Your Sales Team Never Has to Do Again

3 Things Your Sales Team Never Has to Do Again

Ask any salesperson what his or her favorite part of the job is and you’ll probably never hear the answer “fighting for leads” or “creating proposals.” Salespeople like to sell. They love being face-to-face with potential customers, helping them find solutions, and—most importantly—closing deals. We’ve identified some smart solutions to... Read More»

"10 Ways Community Cloud Transforms Business": A New Salesforce E-Book

"10 Ways Community Cloud Transforms Business": A New Salesforce E-Book

In business today, constant communication is not only the norm, but expected; customers, employees and partners are more connected than ever before. This connectivity is an important tool for your business to leverage, but how do you centralize all of these individuals into one community to benefit your business? What... Read More»