Category: Platform

Healthcare Firms Find Care Coordination Success With the Salesforce1 Platform

Healthcare Firms Find Care Coordination Success With the Salesforce1 Platform

Home health care provider KinCare and Johns Hopkins Healthcare have been utilizing Salesforce to help with care coordination, improving customer service and reducing costs. KinCare is Australia’s largest home healthcare provider, serving 10,000 customers with 2,000 staff, most of whom are casual employees, called to work on an as-needed basis.... Read More»

How to Use Salesforce1 Lightning Connect to Solve Integration Nightmares

How to Use Salesforce1 Lightning Connect to Solve Integration Nightmares

Our IT environments have an increasing need to be connected. These days, any single company can be managing tens of thousands of points of integration. If all of that data is continually being copied, what IT ends up with is a data synchronization nightmare. My fundamental rule when I was... Read More»

Why Integration Should Be About Connecting, Not Copying Data

Why Integration Should Be About Connecting, Not Copying Data

Data integration is a huge headache for IT leaders. Recent research by Confirmit showed that 48% of those surveyed said it was the #1 pain point in their department. I’ve been there. During my nine years as a CTO at J.P. Morgan Chase, first for the investment bank and then... Read More»

The Best of Dreamforce is Coming to New York

The Best of Dreamforce is Coming to New York

You’ve all read the recaps, heard the buzz, and seen the content online, but it doesn’t compare to attending Dreamforce in person. So, we’re bringing all the action, excitement, education, and big announcements to our friends on the East Coast, for FREE! Register for free now and come experience the... Read More»

IT Visionaries: Heroku CTO on How the Internet of Things Can Transform Your Business

IT Visionaries: Heroku CTO on How the Internet of Things Can Transform Your Business

The Internet of Things (IoT) is one of the buzzier technology terms tossed around these days. While connecting physical objects to the Web sounds simple enough, what the space means for actual businesses can be more confusing. Morten Bagai is the CTO of Heroku, a cloud application platform for building... Read More»

The Insider’s Guide to Building Apps Fast With Salesforce1 Lightning

The Insider’s Guide to Building Apps Fast With Salesforce1 Lightning

Most CIOs, business leaders, and admins have a vision for how technology can transform their companies. They recognize that applications have redefined innovation and that the secret to being the most innovative in the enterprise is speed. Even with this knowledge, many companies struggle to find a way to build... Read More»

ICYMI: 5 Highlights from Today at Dreamforce

ICYMI: 5 Highlights from Today at Dreamforce

Day 3 of Dreamforce has come and gone. No doubt your head is spinning with everything you’ve learned this week about Salesforce’s new Customer Success Platform and how you are going to implement it to grow your business and build customer relationships. Companies can use this never-before-seen technology to better... Read More»

Marc Benioff Announces Salesforce Customer Success Platform, Analytics Cloud

Marc Benioff Announces Salesforce Customer Success Platform, Analytics Cloud

A traditional Hawaiian blessing and song, plus a surprise performance by The Beach Boys kicked off the second afternoon of Dreamforce 2014. But neither took place simply to entertain the audience. Both were intended to highlight the arrival of Salesforce’s newest innovation, detailed by Chairman and CEO Marc Benioff. Salesforce... Read More»

Google Brings Face-to-Face Meetings to the Salesforce1 Platform

Google Brings Face-to-Face Meetings to the Salesforce1 Platform

Does this sound familiar? You’re collaborating over a document in a Chatter group. One person from your team makes a suggestion that ignites the conversation. Suddenly, questions and ideas are flooding your Chatter stream. But the document needs to be finalized before lunch. You think, if only we were all... Read More»

Introducing Salesforce1 Lightning

Introducing Salesforce1 Lightning

I recently celebrated my nine-year anniversary at Salesforce. And one of the really amazing things about working here over the years is that you get to see the Salesforce1 Platform evolve from humble beginnings into what is today — an amazing force for innovation for our customers. It’s fun to... Read More»