Category: Sales

A ton of people ask me on a regular basis whether or not they should even leave voicemails any more since they almost never get a call back. My response is yes – as long as they are good ones. If you’re leaving ‘touching base’ and ‘checking in’ voicemails then... Read More»

Unfortunately, CRM systems are too often conceived and implemented with little or no consideration given to how sales reps will use them, much less how they could be configured to deliver the kind of value that would encourage reps to use them. We have identified four reasons sales reps are... Read More»

When account planning at Salesforce we work to balance the territories among our sales representatives. This way we cover all the gaps, maintain a high morale, and ultimately drive more wins. Cover the gaps – to help develop your team Our balancing act starts with segmentation. It’s important to divide... Read More»

William Tyree is CMO of RingDNA Conventional wisdom holds that revenue-per-sales-rep is the only metric that ultimately matters in sales management. But sales process optimization is all about identifying key strengths and coalescing your team into an efficient selling machine. In other words, management is about coaching your team to... Read More»

I don’t know of a sales organization anywhere that isn’t scrambling to find an edge to help them drive more business and close more deals in today’s highly uncertain economy. Everyone I know is pulling out all the stops and working harder. That certainly goes with the territory these days,... Read More»

Wendy Weiss, The Queen of Cold Calling™, is a keynote speaker at this year’s Data.com Connect Annual Rainmaker Event. In the 20+ years that I have been working with sales professionals one of the biggest mistakes I see over and over and over again are sales professionals that spend far... Read More»

Starting and growing a business can be equal parts exhilarating and stressful. On the one hand, there is no feeling like being your own boss, but on the other, there is no bigger stresser than knowing that failure has a considerable personal cost. In order to give you a hand... Read More»

Sales is the lifeblood of any company, and yet too many companies still can’t honestly say they have a good handle on what is going on with their sales teams most of the time. The problem is especially troubling when it comes to high dollar/high value complex deals with enterprise... Read More»

Most sales managers rely on two key tools to monitor sales rep productivity: pipeline and forecasting. However, highly effective sales managers understand that there is a difference between the two. Forecasting is focused on later stage deals – the ones that are far enough along that you can begin to... Read More»

Sales is one of the most difficult professions in the world. There are so many variables in what we do on a daily basis it’s hard to keep everything in line. Here are some common challenges we all face and some actionable tips on how to address them. 1. Getting... Read More»