Category: Small Business

Small Business Spotlight: 5 Tips to Make Your Small Business a Great Loan Candidate

Small Business Spotlight: 5 Tips to Make Your Small Business a Great Loan Candidate

Since Dealstruck’s launch in 2013, we have financed hundreds of small businesses across the U.S. and have seen many more apply for capital to expand their operations, solve cash flow issues, keep up with quick inventory turnover, and ultimately increase customer reach and acquisition. In conversations with applicants about their... Read More»

Small Business Spotlight: Why Your Cold Emails Aren't Being Returned

Small Business Spotlight: Why Your Cold Emails Aren't Being Returned

Your new email mantra should be simple to understand; easy to answer. I've seen hundreds of thousands (if not millions) of cold emails sent from all kinds of companies, from tiny startups to $20 billion+ behemoths. And of course, many of these cold emails go unanswered. Whether you’re writing “direct”... Read More»

Small Business Spotlight: The Frank Underwood Guide to Building Your Small Business Empire

Small Business Spotlight: The Frank Underwood Guide to Building Your Small Business Empire

This Friday marks the return of the most successful online series in history: House of Cards. The show is changing the face of an industry by proving that an original series can not only succeed online, free from the shackles of traditional cable networks, but that it can thrive. With... Read More»

Small Business Spotlight: 3 Lessons for SMB Marketers, from SMB Marketers

Small Business Spotlight: 3 Lessons for SMB Marketers, from SMB Marketers

Get three important B2B marketing automation lessons for small businesses from SMB marketers just like you. Read More»

Small Business Spotlight: Why Strategic Focus is a Small Business Imperative

Small Business Spotlight: Why Strategic Focus is a Small Business Imperative

I work with a lot of sales forces, and the objective is always the same: Identify ways to grow revenue through better sales management. Of course, there are many different paths to this singular objective, so the solutions can be quite varied. But over time, I’ve observed a somewhat consistent... Read More»

Behind the Scenes: One Startup's 3 Principles for Accountability

Behind the Scenes: One Startup's 3 Principles for Accountability

For organizations of all sizes – startups to Fortune 500s – employee accountability is an ongoing struggle. When accountability lacks, companies deteriorate to negativity and finger pointing. Once this happens, the morale and productivity in a company plummet. But far too many employers have this false idea that accountability is... Read More»

How to Make Your Customers Fall in Love With You

How to Make Your Customers Fall in Love With You

Valentine's Day is upon us, yet again. And for those looking for an alternative to spending the day as one of dozens of couples gazing into each other’s eyes in a sensibly priced restaurant — how about talking about relationships with our customers? Now, I’m not a therapist, but I’ve... Read More»

Small Business Spotlight: Creating a Kick-Ass Knowledge Base

Small Business Spotlight: Creating a Kick-Ass Knowledge Base

This article originally appeared on the Desk.com blog. So, you’re using Desk for email, but you keep getting some of the same questions over and over again. You’ve setup some Macros for canned responses, but how do you educate your customers and deflect these questions? Create a customer-facing knowledge base!... Read More»

Startups: Forget Everything Except Customers

Startups: Forget Everything Except Customers

There are many companies that exist and profit because they’re focused intensely on building better customer experiences. This isn’t an article about those companies. It’s about what comes before them: an idea, and the willingness to carry that idea through to its logical conclusion. In other words, this is an... Read More»

Small Business Spotlight: Customer Satisfaction Starts with Happy Employees

Small Business Spotlight: Customer Satisfaction Starts with Happy Employees

MaidPro was founded with a mission to provide consistently great service and cutting edge cleaning solutions. As founder and CEO of MaidPro, Mark Kushinsky has overseen the company’s growth from a one-market house-cleaning company into a franchise with 180+ locations across the U.S. and Canada. In this latest “Small Business... Read More»