Category: Small Business

10 Surprising Ways CRM Can Help (And Can't Help) Your Business

10 Surprising Ways CRM Can Help (And Can't Help) Your Business

There is general agreement that CRM is a game-changing tool that can help businesses scale faster and work smarter. Yet, despite this step forward, there is a tendency for companies to see CRM systems as a cure-all, and then experience disappointment deeper into implementation. This happens in large part due... Read More»

LinkedIn Selling for Small Business Owners

LinkedIn Selling for Small Business Owners

Last year, I presented at a gathering of 50 small business owners and leaders. Most were younger than me. When I asked them about social selling, such as how many had LinkedIn profiles, less than a third did. When I asked how many of those had been on LinkedIn in... Read More»

FREE E-BOOK: 3 Ways Small Businesses Can Benefit from CRM

FREE E-BOOK: 3 Ways Small Businesses Can Benefit from CRM

If you want your small business to grow and thrive, it’s important to take advantage of the tools and technologies that set you up for success. A CRM (short for customer relationship management) system simply manages most of your critical customer information so you can see it in one place.... Read More»

9 Benefits of Cloud Computing

9 Benefits of Cloud Computing

Most of us are aware that technology can transform the way we do business. In the fast-moving world of today, the hard part often is first understanding which technologies do what, before we even think about incorporating them in our work lives. Entrepreneur, investor, and tech-enthusiast Vinay Trivedi is here... Read More»

3 No-Sweat Ways to Improve Your Presentation and Delivery

3 No-Sweat Ways to Improve Your Presentation and Delivery

Do your legs shake uncontrollably when you're in front of the group? Do you blush and start to sweat? Do you talk with your elbows glued to your side and your hands flopping around in front of your chest? If you said yes to any of these questions, don't worry,... Read More»

CRM Tips: Going Beyond the Handshake

CRM Tips: Going Beyond the Handshake

You’ve likely heard the saying, “Business begins with a handshake.” It makes it all sound so simple. But once a customer relationship is established, the challenge is to maintain it. And that’s easier said than done, especially considering that as a business grows, its operations become more complex. A CRM... Read More»

FREE E-BOOK: How a CRM Helps Your Business Grow

FREE E-BOOK: How a CRM Helps Your Business Grow

Great customer relationships are the bedrock of a thriving business and the key to your success. A CRM system allows you to manage these relationships, including the data and information associated with them. With CRM, you can store customer and prospect contact information, accounts, leads and sales opportunities, and much... Read More»

How Social CRM Gets You Big Results Across Your Business

How Social CRM Gets You Big Results Across Your Business

Thanks to social media, customers can now quickly and easily share their experiences with millions of people online. This includes feedback about companies everywhere, both positive and negative. It’s a powerful tool that creates transparency for both business and consumer alike. There’s no better time for your business to put... Read More»

How to Scale Your Business and Keep the Good Stuff

How to Scale Your Business and Keep the Good Stuff

It’s a tale we’ve all heard before. A successful small business grows into a giant company and loses sight of the attitude and standards that made them great in the first place. So how do you take something good and spread it further, without messing it up? That question was... Read More»

4 Tips for Preparing Your Business to Grow

4 Tips for Preparing Your Business to Grow

Everyone wants their business to succeed. You want your business to be around next year, and the following year, don’t you? The question is, how many customers do you need to be successful and, more importantly, sustainable? Here are four tips for preparing your business for growth. Tip 1: Treat... Read More»