Personal Productivity - Successforce Blog

Salesforce and Google OneBox for Enterprise

Today we announced a partnership with Google to make it even easier to access information stored in Salesforce and AppExchange applications. Google OneBox for Enterprise is a new feature of the Google Search Appliance, a piece of hardware you can purchase from Google and install behind your firewall.

Now, in the same way that you can find information on stock tickers or weather on Google.com, you can use the Salesforce OneBox modules to quickly look up Account, Contact, or Opportunity information from inside Salesforce, using search modules codeveloped by salesforce.com and Google.

For more information you can, read the press release, visit the landing page on salesforce.com, watch an online presentation explaining how it works for salesforce.com customers, or visit the Google Search Appliance page.

Update: "Here's more on the announcement from the Google Enterprise blog. They've also put together a video of their partners discussing the Google search box." Via Salesforcewatch.com

Salesforce and Google OneBox for Enterprise

Today we announced a partnership with Google to make it even easier to access information stored in Salesforce and AppExchange applications. Google OneBox for Enterprise is a new feature of the Google Search Appliance, a piece of hardware you can purchase from Google and install behind your firewall.

Now, in the same way that you can find information on stock tickers or weather on Google.com, you can use the Salesforce OneBox modules to quickly look up Account, Contact, or Opportunity information from inside Salesforce, using search modules codeveloped by salesforce.com and Google.

For more information you can, read the press release, visit the landing page on salesforce.com, watch an online presentation explaining how it works for salesforce.com customers, or visit the Google Search Appliance page.

Update: "Here's more on the announcement from the Google Enterprise blog. They've also put together a video of their partners discussing the Google search box." Via Salesforcewatch.com

Add Salesforce to Your Firefox Search Bar

For those of you who haven’t made the switch to Firefox, this is yet another incentive to do so. Paul Constantinides created a very simple plug-in which allows you to run a Salesforce advanced search or a Supportforce solution search, right from the Firefox search bar.

This is also exciting because it demonstrates the extendibility and open nature of both salesforce.com and Firefox. For all the developers reading this post, what other types of Firefox Extensions could you build? Who’s going to be the first to design a salesforce widget?

Add Salesforce to Your Firefox Search Bar

For those of you who haven’t made the switch to Firefox, this is yet another incentive to do so. Paul Constantinides created a very simple plug-in which allows you to run a Salesforce advanced search or a Supportforce solution search, right from the Firefox search bar.

This is also exciting because it demonstrates the extendibility and open nature of both salesforce.com and Firefox. For all the developers reading this post, what other types of Firefox Extensions could you build? Who’s going to be the first to design a salesforce widget?

Spell Check Anywhere in Salesforce

Many customers have asked about spell check tools for long text fields such as call notes or descriptions.

Ed Tcheleshev, a Customer Success Manager in New York came up with a great solution utilizing the new google toolbar (http://toolbar.google.com.)

It’s free to install and will provide spell checking anywhere you edit text in salesforce. Give it a try.

Spell Check Anywhere in Salesforce

Many customers have asked about spell check tools for long text fields such as call notes or descriptions.

Ed Tcheleshev, a Customer Success Manager in New York came up with a great solution utilizing the new google toolbar (http://toolbar.google.com.)

It’s free to install and will provide spell checking anywhere you edit text in salesforce. Give it a try.

Integrate Skype's IP-based phone solution with Salesforce for one click dialing

Some companies are turning to IP-based phone solutions like Skype and Vonage to save money. Skype is a peer-to-peer telecommunications company that has attracted over 40 million users in the past few years. Their plug-in allows PC-based calls through a USB headset or a PC's microphone and speakers. They offer free calls to any other Skype user and very low cost calls to regular phone numbers (2 cents per minute for the US, Western Europe, and Australia.

The example below shows how you might add pop-up dialing functionality to salesforce.com such that a user can click on a web link from a contact record and automatically launches the Skype client.

Integrate Skype's IP-based phone solution with Salesforce for one click dialing

Some companies are turning to IP-based phone solutions like Skype and Vonage to save money. Skype is a peer-to-peer telecommunications company that has attracted over 40 million users in the past few years. Their plug-in allows PC-based calls through a USB headset or a PC's microphone and speakers. They offer free calls to any other Skype user and very low cost calls to regular phone numbers (2 cents per minute for the US, Western Europe, and Australia.

The example below shows how you might add pop-up dialing functionality to salesforce.com such that a user can click on a web link from a contact record and automatically launches the Skype client.