Successforce Blog
Matthews Customer Success Story
Brad Gross, Network Administrator for Matthews, talks about how getting management buy-in, refining the sales process, and establishing good habits were the fundamental factors for his company's successful salesforce.com roll-out.
- Why Utilize a CRM Solution?
- Previous Solutions
- Why Salesforce.com?
- Where Are We Going?
- Looking Back...
- Troubleshooting: What Issues Will You Face?
Matthews Customer Success Story
Brad Gross, Network Administrator for Matthews, talks about how getting management buy-in, refining the sales process, and establishing good habits were the fundamental factors for his company's successful salesforce.com roll-out.
- Why Utilize a CRM Solution?
- Previous Solutions
- Why Salesforce.com?
- Where Are We Going?
- Looking Back...
- Troubleshooting: What Issues Will You Face?
Neff Rental Success Story
Steve Settlemayer, the VP of Sales and Marketing at Neff
Rental, shares the steps the company took for successful user adoption - from
first obtaining senior management endorsement, to involving top performers
during the creation of the functional process, to building and communicating the value
proposition for his reps.
- Company Profile: Neff Rental
- Life Before Salesforce.com
- Why We Selected Salesforce.com
- Our Project Plan
- Current Status
- Lessons Learned
Neff Rental Success Story
Steve Settlemayer, the VP of Sales and Marketing at Neff
Rental, shares the steps the company took for successful user adoption - from
first obtaining senior management endorsement, to involving top performers
during the creation of the functional process, to building and communicating the value
proposition for his reps.
- Company Profile: Neff Rental
- Life Before Salesforce.com
- Why We Selected Salesforce.com
- Our Project Plan
- Current Status
- Lessons Learned
Enviance Success Story
Hear Michele Hincks, Enviance's VP of Marketing, talk about their unique approach to achieving fast adoption with the sales team. Their focused, well-planned roll-out has made salfesforce.com a "way of life" at Enviance.
- Who We Are: Enviance
- Life Before Salesforce.com
- Why We Selected Salesforce.com
- How We Rolled It Out
- Where Are We Today
- Problems Encountered and Lessons Learned
- Unexpected Pleasant Surprises
- User Reaction and Feedback
- Example Screenshots
Enviance Success Story
Hear Michele Hincks, Enviance's VP of Marketing, talk about their unique approach to achieving fast adoption with the sales team. Their focused, well-planned roll-out has made salfesforce.com a "way of life" at Enviance.
- Who We Are: Enviance
- Life Before Salesforce.com
- Why We Selected Salesforce.com
- How We Rolled It Out
- Where Are We Today
- Problems Encountered and Lessons Learned
- Unexpected Pleasant Surprises
- User Reaction and Feedback
- Example Screenshots
Expedia Corporate Travel Success Story
Hear
Heidi Elo, the CRM Analyst at Expedia Corporate Travel tell their success
story. With 100%
adoption across 120 users, she’s done a phenomenal job with their
salesforce.com rollout.
- Who We Are: Expedia Corporate Travel
- Before
Salesforce.com
- Why We
Selected Salesforce.com
- How we
Rolled It Out
- Where Are
We Today
- Lessons
Learned
- Unexpected
Pleasant Results
- User Reaction and Feedback
10 Slides, 12 Minutes
(Slides with Audio)
Expedia Corporate Travel Success Story
Hear
Heidi Elo, the CRM Analyst at Expedia Corporate Travel tell their success
story. With 100%
adoption across 120 users, she’s done a phenomenal job with their
salesforce.com rollout.
- Who We Are: Expedia Corporate Travel
- Before
Salesforce.com
- Why We
Selected Salesforce.com
- How we
Rolled It Out
- Where Are
We Today
- Lessons
Learned
- Unexpected
Pleasant Results
- User Reaction and Feedback
10 Slides, 12 Minutes
(Slides with Audio)
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