We are producing video for many of the 140 breakout sessions, and will be posting sessions as they become available. Below is a catalog of those sessions which are available today.

Be the first to hear the latest industry updates—right here at Dreamforce! This year's conference features an incredible array of executives and visionaries who'll give you an insider's view on the future of business and technology. Whether you're looking for trends, cutting-edge tools, mobile advancements, or more, we've got you covered.

Target Audience:
System administrators in their first year of managing Salesforce, looking to get a jump-start on leveraging the product and understanding how to use the AppExchange to customize and extend Salesforce.

Key Take-Aways:
Hear directly from salesforce.com customers and experts successfully administering the application daily. Learn best practices, how-tos, tips, and tricks for the entire implementation process and beyond.

Target Audience:
Professional Edition system administrators and CRM project leaders (with more than one year of experience with Salesforce) who have mastered the basics of the application and are looking to take their product skills to the next level.

Key Take-Aways:
Learn customization, integration, and optimization best practices directly from salesforce.com customers and product experts; pick up proactive tips and tricks to boost your deployment; discover how you can use the AppExchange to extend your CRM and automate other business processes.

Target Audience:
Enterprise Edition system administrators and CRM project leaders (with more than one year of experience with Salesforce) who have mastered the basics of the application and are looking to take their product skills to the next level.

Key Take-Aways:
Learn integration, customization, and optimization best practices from expert salesforce.com customers and other experts; learn innovative tips and tricks from our own product team; discover how you can use the AppExchange to extend your CRM, integrate with other systems, and run your entire business on The Business Web.™

Target Audience:
Business and IT executives from those salesforce.com customers with complex requirements often associated with large, global enterprises.

Key Take-Aways:
Sit in on specialized case studies, panels, and presentations on a vast range of topics, all focused on helping large companies formulate and execute in-depth and scalable success strategies. Discuss best practices and strategies for managing large enterprise deployments directly with leading salesforce.com customers and product experts.

Target Audience:
Sales managers and executives looking to maximize the value from Salesforce in their sales organization by improving sales effectiveness and productivity.

Key Take-Aways:
Interact with Salesforce experts and customers to understand best practices and sales strategies that have helped other customers succeed with Salesforce SFA in prospecting, involving executives, managing teams, maximizing effectiveness, forecasting, and analytics.

Target Audience:
Sales operations and business analysts focused on using Salesforce to optimize the operational performance of their sales teams.

Key Take-Aways:
Interact with customers and Salesforce experts on sales operations strategies, best practices, and tips to manage the entire lifecycle of sales teams using Salesforce and the AppExchange. Learn how others have succeeded with account planning, territory management, field operations, mobile operations, sales training, and forecast management.

Target Audience:
Channel managers and executives looking to maximize the value from Salesforce with an integrated view into their their indirect and direct sales channels using Salesforce PRM.

Key Take-Aways:
Interact with leading customers and Salesforce experts on how to succeed with Salesforce PRM and the AppExchange for partner lead management, deal registration, partner marketing, analytics, and more. Take home best practices for improving partner mindshare and maximizing channel sales effectiveness with Salesforce.

Target Audience:
Marketing managers and executives looking to master salesforce.com's integrated marketing capabilities to improve lead generation, campaign management, and other marketing processes.

Key Take-Aways:
Salesforce customers and experts will pass along strategies and best practices to help you maximize campaign performance, message consistency, win/loss ratios, and more. Learn how to use the AppExchange to extend your marketing solution.

Target Audience:
Service managers and executives looking for strategic ways to increase response times, first contact resolution, and overall customer satisfaction.

Key Take-Aways:
An array of service and support experts will pass along strategies, tips, and tricks for improving responsiveness, resilience, and satisfaction. Discover the innovative ways customers use Salesforce Service & Support to manage complex business processes and learn about the instant timesavers available on the AppExchange.

Target Audience:
IT managers and executives looking to understand and make use of the AppExchange platform for their development organizations.

Key Take-Aways:
Hear from senior IT executives and product experts how to use the AppExchange to automate business processes, integrate with other systems, and improve the partnership with business users. Discuss strategies for leveraging the AppExchange to lower IT costs, improve nimbleness, and drive innovation.

Target Audience:
Developers and technically oriented system administrators looking to advance their skill sets through expanded use of the AppExchange.

Key Take-Aways:
Hear from senior product gurus; learn the latest developer tips, tricks, and secrets; and collaborate on new, outside-the-box thinking to push your development limits; and find out how to take full advantage of the newest AppExchange platform capabilities.

Target Audience:
Financial services decision makers, including senior business and technology executives from the following areas: banking, securities, capital markets, retail brokerage, wealth management, and insurance, looking to learn about using Salesforce and the AppExchange.

Key Take-Aways:
An array of financial services customers divulge ways in which Salesforce has helped them improve customer satisfaction, boost sales productivity, and foster teamwork and collaboration for dramatic business success. Discover the unique ways customers leverage the Salesforce on-demand platform to implement a single view of the client, streamline processes, ensure compliance, and more.

Target Audience:
Anyone looking to maximize the use of Salesforce and the AppExchange for the processes and requirements unique to non-profit organizations.

Key Take-Aways:
Pick up best practices and tips from non-profit experts. Our speakers, panels, presentations, and case studies will cover different phases of deployment and show you how to best use Salesforce for vital functions such as fundraising, data management, and automation.

Target Audience:
Human Resources, Finance, and Administration managers and executives looking to expand their use of Salesforce and the AppExchange to automate systems and processes on demand.

Key Take-Aways:
Learn how to use the AppExchange to extend the value of Salesforce for recruiting, compensation management, compliance, and more. Hear from other customers how integrated on-demand applications have helped them to better manage the lifecycle of sales reps and other employees.

Breakout Sessions

General Session

Breakout Sessions

Breakout Sessions