Listen as a panel of customers explains how they've taken advantage of powerful Salesforce Service & Support functionality to meet their needs. Hear firsthand tips and best practices on everything from configuring page layout and building custom objects to downloading AppExchange apps. This session is ideal for anyone looking for a service and support boost!

Track: Advanced PE System Administrators
Date and Time: October 10, 2006 03:45 PM

Presenters:

• Erica Stowe, R. L. Polk & Co.
• Keith Overbay, American Water Heater Company

Resources: Video, PDF, PPT