Dreamforce '06 Videos & Slides

Improving Customer Service with a Branded Self-Service Portal

Self_service_portal We're making exciting changes to the Self-Service Portal! Come see how easy it is to extend your portal beyond traditional customer service processes by leveraging the power of the AppExchange. Learn how the collaborative nature of this easily configurable portal will allow your customers to interact with each other and share knowledge.

Track: Service & Support Executives
Date and Time: October 10, 2006 03:45 PM

Presenters:

  • Steve Lehr, Postini, Inc.
  • Mark Bloomquist, Postini, Inc.

Resources: Video 

3 Comments Bookmark

3 Comments

Rick Wallenbrock
July 4

This is completely useless since the video does not show the screen that the presenter refers to. Seeing the presenter the whole time is ridiculous. I hope that in Dreamforce 2007 this is corrected.
Rick Wallenbrock
July 4

This is completely useless since the video does not show the screen that the presenter refers to. Seeing the presenter the whole time is ridiculous. I hope that in Dreamforce 2007 this is corrected.
Rick Wallenbrock
July 4

This is completely useless since the video does not show the screen that the presenter refers to. Seeing the presenter the whole time is ridiculous. I hope that in Dreamforce 2007 this is corrected.