Dreamforce '06 Videos & Slides

Lower TCO and Higher ROI

Low_tco_high_roi Return on investment (ROI) and total cost of ownership (TCO) are extremely valuable tools for analyzing the value of Salesforce for your organization. Both require establishing baseline metrics and instilling an ongoing process for measuring value. Take the opportunity at this session to learn how to use these tools to evaluate Salesforce, the AppExchange, and their impact on your organization.

Track: IT Executives
Date and Time: October 9, 2006 02:00 PM

Presenters:

  • Wanda Dembeck, R. L. Polk & Co.
  • Tom Ford, Polycom, Inc.
  • Mark Dickey, Polycom, Inc.

Resources: Video, PDF, PPT


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1 Comments

Kenneth
November 13

Fantastic illustration on how 2 companies improved ROI through process improvements, reducing time taken to accomplish tasks, and have the sales focus on what they do best, which is spending more time with customers, improving relationships and close more sales!