Customers gravitate towards businesses they find credible; this impression is based on visits to your Web site, emails received, and the customer support experience. Learn how you can use Salesforce to give your company the appearance of a much larger organization. We'll go beyond brochureware and show you tangible examples of features you can implement to achieve "the Blowfish Effect."

Track: Advanced PE System Administrators
Date and Time: October 9, 2006 11:30 AM

Presenters:

• Justin Sparr, Aerospace Composite Products
• Tom O'Keefe, EthicsPoint Inc.

Resources: Video, PDF, PPT