Dreamforce '06 Videos & Slides
Advanced EE System Administrators
Introduction
Target Audience:
Enterprise Edition system administrators and CRM project leaders (with
more than one year of experience with Salesforce) who have mastered the
basics of the application and are looking to take their product skills
to the next level.
Key Take-Aways:
Learn integration, customization, and optimization best practices from
expert salesforce.com customers and other experts; learn innovative
tips and tricks from our own product team; discover how you can use the
AppExchange to extend your CRM, integrate with other systems, and run
your entire business on The Business Web.™
How Salesforce Administers Salesforce
See living proof that we drink our own wine in this session led by Salesforce experts. Learn by example how to manage application change requests, automate unique processes, and successfully manage a large deployment.
Track: Advanced EE System Administrators
Date and Time: October 11, 2006 10:15 AM
Presenters:
- Lisa Choi, salesforce.com
- Tom Brown, salesforce.com
- Brett Queener, salesforce.com
- Saul Weiner, salesforce.com
- Scott Keane, salesforce.com
- Mike Rosenbaum, salesforce.com
- Michael Fullmore, salesforce.com
- Stephanie Gilmour, salesforce.com
Why We Switched to Unlimited Edition: Customer Panel
Ready to take your CRM success to new heights? Ready to have one central place where your company manages all of its unique business requirements? Ready to turn off your disparate systems? Hear success stories from customers whose switch to Unlimited Edition prepared them to answer Yes to all of these questions!
Track: Advanced EE System Administrators
Date and Time: October 11, 2006 09:00 AM/2009
Presenters:
Continue reading "Why We Switched to Unlimited Edition: Customer Panel" »
Using AppExchange to Automate Complex Business Processes
Streamlining business processes is challenging and time consuming. The AppExchange has numerous tools available to help add value and drive adoption in your organization. Learn how to leverage the AppExchange to automate your complex business processes and provide time savers to end users and admins.
Track: Advanced EE System Administrators
Date and Time: October 10, 2006 11:30 AM/2009
Presenters:
- Maryann Najmola, CIGNA International
- Chip Vanek, Magma Design Automation, Inc.
Continue reading "Using AppExchange to Automate Complex Business Processes" »
Best Practices for Re-Energizing Your Rollout
How do you maximize the value your business derives from Salesforce year after year? How do you re-engineer Salesforce to maintain relevancy with your business goals and your user community? Join us to hear how some of our customers have re-energized their Salesforce deployments and the lessons learned along the way.
Track: Advanced EE System Administrators
Date and Time: October 9, 2006 02:00 PM/2009
Presenters:
- Erica Stowe, R. L. Polk & Co.
- Jessica White, eSpeed, Inc.
Continue reading "Best Practices for Re-Energizing Your Rollout" »
Advanced Reporting and Dashboards for Executive Visibility
How effective is your team's use of Salesforce? You need to go beyond log-in rates and gain insight into real metrics for adoption, usage, and process optimization. And this session is a great place to start. We've got tips and techniques to see user patterns and unlock more value by knowing how your team is using the application.
Track: Advanced EE System Administrators
Date and Time: October 10, 2006 12:45 PM/2009
Presenters:
- Courtney Jones, Envision Telephony Inc.
Continue reading "Advanced Reporting and Dashboards for Executive Visibility" »
S-Controls for Dummies
Learn how to unleash the power of S-controls in this session geared towards all audiences, from new to advanced administrators and developers. We'll de-mystify the what, when, why, and how of S-controls; Walk through the creation of simple S-controls to improve productivity by eliminating clicks, creating custom interfaces, and automating processes. No programming skills are necessary.
Track: Advanced EE System Administrators
Date and Time: October 10, 2006 05:00 PM
Presenters:
- Chris Sommers, salesforce.com
System Overload: Getting Control of Your Data and Sanity
Data quality is more than identifying and correcting inaccurate data. It's the lifeblood of any CRM initiative. How can you deliver thorough, consistent, accurate, and relevant data? Join us to see several experts demonstrate AppExchange tools that will vastly improve data quality. We're sharing all the latest tips, tricks and best practices. Get involved!
Track: Advanced EE System Administrators
Date and Time: October 9, 2006 03:15 PM/2009
Presenters:
- Andrew (Andy) Lebin, Genesys Conferencing, Inc.
- Hernan (Spike) Vera, Ryder System, Inc.
Continue reading "System Overload: Getting Control of Your Data and Sanity" »
The Path to Achieving 100% Adoption
Getting top management to buy into a CRM initiative can be trying. Ensuring that you are creating value for end users and they actually utilize the system can be even harder. How do you measure adoption and success? In this session you'll hear tried-and-true best practices, plus the latest innovative insights, from the experts. It's time to get on the path to adoption!
Track: Advanced EE System Administrators
Date and Time: October 9, 2006 04:30 PM/2009
Presenters:
- Cheryl O'Connor, Analog Devices, Inc.
- Mark Desrosiers, Jobscience, Inc.
