Dreamforce '06 Videos & Slides
Advanced PE System Administrators
Introduction
Target Audience:
Professional Edition system administrators and CRM project leaders
(with more than one year of experience with Salesforce) who have
mastered the basics of the application and are looking to take their
product skills to the next level.
Key Take-Aways:
Learn customization, integration, and optimization best practices
directly from salesforce.com customers and product experts; pick up
proactive tips and tricks to boost your deployment; discover how you
can use the AppExchange to extend your CRM and automate other business
processes.
Integrating Salesforce and QuickBooks
Your accounting system is a critical part of running your business - and your Salesforce implementation is key in managing your customers. It's vital to keep both systems on the same page. Join us to find out how you can eliminate double data entry (which tends to be error prone and manually intensive) and keep your sales current on financial information.
Track: Advanced PE System Administrators
Date and Time: October 11, 2006 10:15 AM
Presenters:
- Jamie Grenney, salesforce.com
- Introduction (0 to 5:30 min)
- Nicki Decloux, Account Dynamics
- Demo (5:30 - 23 min)
- Paul Luckett, MR COMPUTER MAN
- Customer Success Story (23 - 28 min)
- Nicki Decloux, Account Dynamics
- How to Get Started, Q&A (28 - 40 min)
Your Golden Ticket to Clean Data: Excel Connector
Enjoy Excel? Don't know SQL? You're not alone. For many Professional Edition System Administrators, migrating, maintaining, and cleaning data is a major sore point. In this session, you'll learn the essentials of the Excel Connector as a way to insert, update, and delete data to ensure your data is relevant to you and your business.
Track: Advanced PE System Administrators
Date and Time: October 10, 2006 12:45 PM
Presenters:
- Carling Kirk, SED International Inc.
Continue reading "Your Golden Ticket to Clean Data: Excel Connector" »
Top Ten AppExchange Apps for Professional Edition
This highly anticipated session focuses on how our advanced PE customers can leverage the power of the AppExchange platform and directory to extend their on-demand success. The applications included in the Top 10 are determined based on feedback and popularity, and on the list of Top Features requested by our PE customer base.
Track: Advanced PE System Administrators
Date and Time: October 11, 2006 09:00 AM
Presenters:
Continue reading "Top Ten AppExchange Apps for Professional Edition" »
Making the Most of Professional Edition with the AppExchange
Automate your enterprise through AppExchange, the world's first on-demand service for sharing business applications. This session shows you how to browse, evaluate, and use (all in just a few clicks) the hundreds of applications that can streamline nearly every business process from expense management to purchasing, recruiting, PR, and beyond.
Track: Advanced PE System Administrators
Date and Time: October 9, 2006 02:00 PM
Presenters:
- Henry Bruckstein, salesforce.com
Continue reading "Making the Most of Professional Edition with the AppExchange" »
The Blowfish Effect: How to Look Bigger with Salesforce
Customers gravitate towards businesses they find credible; this impression is based on visits to your Web site, emails received, and the customer support experience. Learn how you can use Salesforce to give your company the appearance of a much larger organization. We'll go beyond brochureware and show you tangible examples of features you can implement to achieve "the Blowfish Effect."
Track: Advanced PE System Administrators
Date and Time: October 9, 2006 11:30 AM
Presenters:
- Justin Sparr, Aerospace Composite Products
- Tom O'Keefe, EthicsPoint Inc.
Continue reading "The Blowfish Effect: How to Look Bigger with Salesforce" »
Extending Your CRM with World-Class Service and Support
Listen as a panel of customers explains how they've taken advantage of powerful Salesforce Service & Support functionality to meet their needs. Hear firsthand tips and best practices on everything from configuring page layout and building custom objects to downloading AppExchange apps. This session is ideal for anyone looking for a service and support boost!
Track: Advanced PE System Administrators
Date and Time: October 10, 2006 03:45 PM
Presenters:
- Erica Stowe, R. L. Polk & Co.
- Keith Overbay, American Water Heater Company
Continue reading "Extending Your CRM with World-Class Service and Support" »
Manage What You Measure: Lessons from Dashboard Pros
Salesforce.com's easy-to-use reporting tools give any user the power to create insight from data. Join us to learn the keys to measuring processes effectively. Watch a product expert build custom reports and dashboards that will have your managers cheering, and your reps anxious to get on board. And pick up tips for building analytics to simplify administration to turn report data into business intelligence.
Track: Advanced PE System Administrators
Date and Time: October 10, 2006 11:30 AM
Presenters:
- Chris Hoffmann, TripleTree
Continue reading "Manage What You Measure: Lessons from Dashboard Pros" »
Channel Management with Professional Edition
If you market and sell through a channel and/or manage channel partners, you understand the unique and ever-present CRM obstacles and opportunities. This session shares the latest on-demand CRM best practices and AppExchange solutions that address these issues for the Professional Edition customer.
Track: Advanced PE System Administrators
Date and Time: October 10, 2006 05:00 PM
Presenters:
Resources: Video
Continue reading "Channel Management with Professional Edition" »
Not Just for Geeks: Cool Images and Formula Fields
Don't be intimidated by formula or image fields. Join us for tips, techniques, and samples. Learn how other customers are using these fields daily and pick up simple ways to take advantage of them in your own organization.
Track: Advanced PE System Administrators
Date and Time: October 9, 2006 04:30 PM
Presenters:
- Jay Thayer, salesforce.com
Continue reading "Not Just for Geeks: Cool Images and Formula Fields" »
