Dreamforce '06 Videos & Slides
New System Administrators
Introduction
Target Audience:
System administrators in their first year of managing Salesforce,
looking to get a jump-start on leveraging the product and understanding
how to use the AppExchange to customize and extend Salesforce.
Key Take-Aways:
Hear directly from salesforce.com customers and experts successfully
administering the application daily. Learn best practices, how-tos,
tips, and tricks for the entire implementation process and beyond.
Easy Adoption: Making Salesforce a Rep's Best Friend
"I don't want to, I don't like to, I won't use Salesforce!" If you've heard any of these lines from your users, this is a must-attend session. Join us to explore all the reasons why sales reps are resistant to use Salesforce and CRM. We'll arm you with tools to transform them into saleforce.com fanatics.
Track: New System Administrators
Date and Time: October 11, 2006 09:00 AM
Presenters:
- Steve Bryan, Compli
- Stephanie Richman, TARGUSinfo
Continue reading "Easy Adoption: Making Salesforce a Rep's Best Friend" »
How to Make Your Administrator Hat Easier to Wear
This session is a must-see if you want to learn how to set yourself up for administrative success! Learn how to effectively orchestrate the time you spend on Salesforce, while also keeping things running like a well oiled engine. We've got innovative new tips, tricks, and best practices you won't want to miss.
Track: New System Administrators
Date and Time: October 9, 2006 11:30 AM
Presenters:
- Ken McCumber, Intrado Inc.
- Nicole Miller, TARGUSinfo
Continue reading "How to Make Your Administrator Hat Easier to Wear" »
AppExchange 101: Building Custom Apps to Extend Salesforce
When you look around your company, are there are other processes you wish you could run with the ease and simplicity of Salesforce? The AppExchange allows you to build full-featured custom applications without lots of expensive custom coding. Come hear how customers are using the AppExchange platform to extend the benefits of Salesforce to parts of the business beyond traditional CRM.
Track: New System Administrators
Date and Time: October 9, 2006 04:30 PM
Presenters:
- Barry James, HomeGain.com
- Piotr Smol, Human Concepts
Continue reading "AppExchange 101: Building Custom Apps to Extend Salesforce" »
Instant Stardom: How to Build Executive Dashboards
Want to create dashboards to highlight sales, service, and marketing effectiveness? Wondering how you're doing with adoption? How can business operations run more efficiently? Join us to get step-by-step instructions on creating and customizing reports and dashboards to your specific needs and hear what's available right now on the AppExchange.
Track: New System Administrators
Date and Time: October 11, 2006 10:15 AM
Presenters:
- Steve Settelmayer, Neff Rental
- Kevin Sherman, salesforce.com
Continue reading "Instant Stardom: How to Build Executive Dashboards" »
Meet Salesforce, Your New Employee
Salesforce is just like any other employee you bring into your organization; it needs to be oriented to your business before it can be productive and start to add value. Once oriented, Salesforce can add tremendous value by streamlining the flow of information through your company. Join us to learn how to automate your data through key transition points in your organization.
Track: New System Administrators
Date and Time: October 10, 2006 12:45 PM
Presenters:
- Joel Martin, salesforce.com
- Ross Bauer, Plum Benefits
To Share or Not to Share: Panel Discussion on Configuration
Establishing the proper foundation for Salesforce is crucial to your company's success. One key component to this is data visibility and access. This session will focus on how role hierarchy, security controls, and sharing rules work together to create an optimal sharing environment for your organization.
Track: New System Administrators
Date and Time: October 9, 2006 03:15 PM
Presenters:
- Dave Hamburg, Onq Legrand
- Kevin Gaither, Business.com
- Stephanie Hlad, Employers Direct Insurance
Continue reading "To Share or Not to Share: Panel Discussion on Configuration" »
Data Data Data: How to Minimize Data Duplication
How accurate is your business data? Do you have duplicate records? Keeping data clean and relevant for your users is no small task. Join us for a session dedicated to data cleansing and de-duplication, and learn techniques for better managing your data. We will discuss methods, tools, and best practices for helping you improve and maintain your data quality.
Track: New System Administrators
Date and Time: October 10, 2006 11:30 AM
Presenters:
- Julie Beck, Noetix Corp.
- Kim Methe, Freeman
Continue reading "Data Data Data: How to Minimize Data Duplication" »
World-Class Training Programs: Lessons from the Experts
Knowing how to execute a transaction in Salesforce just isn�t enough. The key to success is training your users to demonstrate WIFM: what�s in it for me! Let us show you the steps for a successful training program and see how the results shine though in your adoption rates!
Track: New System Administrators
Date and Time: October 10, 2006 05:00 PM
Presenters:
- Anne Whiteford, salesforce.com
- Mary Alice Jewell, Lionbridge Technologies, Inc.
- Kathy Ecklund, ADC Telecommunications
Continue reading "World-Class Training Programs: Lessons from the Experts" »
0 to 60 in 45 Days: Implementation Best Practices
Want to ensure an efficient and successful implementation? In this session we'll share the necessary steps in a successful deployment. Hear tips, tricks, and best practices from customers and salesforce.com experts so you too can experience CRM success beyond your wildest dreams.
Track: New System Administrators
Date and Time: October 9, 2006 02:00 PM
Presenters:
- Mike Kennedy, Superior Access Insurance Services
- Tess Amolsch, Educational Testing Service Inc.
Continue reading "0 to 60 in 45 Days: Implementation Best Practices" »
