Salesforce houses a wealth of information about your customers. This workshop will take you step-by-step through getting answers to your key questionsfrom customizing the app for data collection through genius reporting strategies. Youll come away with best practices on data integrity, insight on what data you should be collecting, and a few key reports that you can modify to get the answers you need.

Dont have money to burn on consultants, but still need to increase your sales effectiveness? Join us as the experts at salesforce.com and various partners share secrets from some of the best sales teams around. They show you firsthand how you to use Salesforce to increase sales in your small business.

No IT department? No problem! Hear from various salesforce.com customers with fewer than 30 employees who just said no to infrastructure. George Kenessey of MyLoanBiz doesnt even have an in-house server! Learn how he pulls it offand find out how you can apply his experience to your own business.