Dreamforce 2007

http://www.salesforce.com/community/crm-best-practices/resource-training.jsp

By Track: By Day: September 17

What"s Next: 21st Century Lead Cultivation

You just spent half your budget on demand-generation programs, and what a success thousands of leads for your pipeline! But now what? Join us to find out how top marketers everywhere are lead scoring and using advanced lead management techniques to handle prospects that aren"t quite “sales-ready.” Learn how mining these leads over time is a cost-effective way to generate pipeline. Increase the value of your leads starting now!

Speakers

  • Steve Gershik
    Director, Marketing Innovation, Eloqua Corporation
  • Jason Hekl
    Sr. Director of Marketing, InQuira, Inc.

High-Tech Channel Management Best Practices

High-tech organizations rely heavily on the multi-tier distribution model. Companies have a multitude of partner types, tiers, and distribution strategies. Join us to hear high-tech customers share their experiences with integrated Partner Relationship Management. Learn about comprehensive partner strategy, best practices, and business processes enabled by Salesforce

Speakers

  • Jeff Zobrist
    Director, Global Channel Operations, UGS Corp.

Manufacturing: Avoiding Ugly Surprises

Do you have early-enough visibility into your sales issues so you can fix them? How do you get out of Excel hell? Come learn how customers have used Salesforce and Right90 Sales Forecasting to receive early warnings, avoid quarterly surprises, and drive top-line revenues. Gain valuable insight from high-tech executives who have successfully used Salesforce and Right90 to consistently exceed sales targets, eliminate sales risks, and manage sales forecasts on demand.
Please Note: Materials are not available from this session.

Speakers

  • Richard Bravman
    CEO, Intelleflex Corporation
  • Don LaVallee
    Director of Strategic Business Ops, Sharp Microelectronics

Automating Governance and Compliance with On-Demand

Government mandated compliance regulations such as Sarbanes-Oxley and HIPAA have created a set of challenges and opportunities for IT organizations. Is governance a core competency of your IT organizations IT success or are you struggling with siloed information, manual processes, or rogue applications that should be centrally managed? Learn best practices for using the power of on-demand platforms to centralize, manage, and track critical corporate business processes.

Speakers

  • Evan Campbell
    VP, Professional Services, Rally Software Development, Corp.
  • Jessie Grenfell
    Database/CRM Manager, Center For Employment Opportunities, Inc.

Sales Leadership Panel

Join sales leaders for a frank and in-depth discussion on how to drive top-line growth with Salesforce. We"ll have salesforce.com"s own president of sales on hand to answer questions and offer advice.

Speakers

  • Patrick Quirk
    Sr. VP WW Sales, GoldenGate Software
  • Patti Elliott
    President, The TAS Group
  • Jeff Kaplan
    Managing Director, THINKStrategies
  • Frank van Veenendaal
    President, Worldwide Corp Sales, SALESFORCE.COM

Transforming Wealth Management

Attend this session to learn how Salesforce.com is transforming the wealth management industry. Learn from customers how they have leveraged Salesforce.com to standardize on a single integrated desktop, provide advisors a 360-degree view of the client and improve client service. Salesforce Wealth Management Edition (WME): You"ve heard about it, and now you want to see it. Join this session to see the latest on the WME.
Please Note: Some materials from this session may not be available.

Speakers

  • Gary Roth
    COO, United Capital Financial Advisers, Inc.
  • Sean Urban
    Bear Stearns & Co., Inc.

On-Demand Success in the Software Industry

Its official. On-demand has gone mainstream. Attend this panel discussion to learn firsthand how software companies everywhere are leveraging Salesforce and the Salesforce platform to drive innovation throughout their organizations. Hear customers share first-hand accounts of solutions that address specific issues of the software industry.

Speakers

  • Celia Gillen
    VP, Business Transformation, CA - Computer Associates, Inc.

Best Practices for Lead Management

Do you understand your entire lead lifecycle? The experts at salesforce.com are here to help! This session features best practices for lead management, like how to route leads to the right sales teams, building effective qualification and conversion processes, workflow automation, and plenty more.

Speakers

  • Tony Siconolfi
    Executive Director of Sales, Myspace
  • Tricia Reilly
    President, Bluebird Marketing LLC

Account Planning: How to Manage Strategic Accounts Using Salesforce

Ready to improve management of your most important accounts? Join us for a primer! You"ll leave this session with a basic understanding of how salesforce.com and a top customer use Salesforce to identify, target, and track progress at target sales accounts.

Speakers

  • Matt Browning
    Field Ops, salesforce.com
  • Kathy Ecklund
    Senior Project Mgr, ADC Telecommunications

Best Practices for Implementing Salesforce Service & Support

How would you like to jumpstart your Salesforce Service & Support implementation? Join our panel of customers and experts as they talk about how they rolled Service & Support out in record time, how they integrated with other enterprise systems, and how they trained their agents.

Speakers

  • John Lieto
    Manager, Operation Support, CT Corporation
  • Mike Hogan
    Regional Ops Mgr, KI
  • Janelle Susuras
    Sr. Project Manager, Medtronic Navigation Inc