Dreamforce 2007
http://www.salesforce.com/community/crm-best-practices/resource-training.jsp
By Track: By Day: September 18
Global Enterprise Best Practices: Customer Panel
Come listen to a panel of executives at some of the largest Salesforce implementations and hear exactly how they went about planning and successfully deploying the application for success. The executives will be available to answer questions on what you can do to ensure that you, too, can achieve your business objectives. Come with questions in hand!
- Where: North Hall E: 132
- When: September 18 3:45PM to 4:45PM
Speakers
- Toby FoxAssistant Vice President, KONE Oyj
- Lance St. ClairDirector, E-commerce & Business Automation, Dell Inc.
- Paul EideManager, Project Management Team, Sprint Nextel Corporation
- Isabelle Pignon-MasholaDirector IT EMEA, Dell Inc.
Accelerated Lending on Demand
Velocity in lending has never been higher. Join this session to hear from customers that have increased the speed at which they do business. Learn best practices in lead capture and loan status. And we"ll be sure to leave some time for Q&A, too!
- Where: North 122
- When: September 18 11:15AM to 12:15PM
Speakers
- Dan LawsonPresident, Lawson & Assoc
- Basil FedynyshynVice President, Platform Management, Wells Fargo Bank NA
Extreme Measurement: Proving Marketing"s Return
Finally! Create true end-to-end visibility for marketing results and ROI -- from the first click to closed deal. From the impression level for online campaigns to the response level for offline campaigns -- and with concise attribution of the right marketing source to every opportunity, every time. Ready to create some extreme Web analytics of your own? Join us to learn how you can get a pre-integrated solution to fully leverage the power of Omniture and Salesforce in one!
- Where: North Hall E: 133
- When: September 18 1:15PM to 2:15PM
Speakers
- Mikel ChertudiSenior Director of Demand and Online Marketing, Omniture, Inc.
- Todd BarrDirector of Customer Marketing, Red Hat, Inc.
- Chad SollisDirector of Interactive Marketing, Omniture, Inc.
On-Demand Venture Initiation: Building a Company the “Salesforce Way”
Click here for session materials
So you"re ready to start an on-demand company -- but don"t know how to begin. How do you take advantage of the on-demand model to effectively build a business? Join us to learn how salesforce.com successfully pioneered the on-demand business model, and take home valuable tools and ideas to apply to your own company.
- Where: Esplanade 304
- When: September 18 2:30PM to 3:30PM
Speakers
- Kirk KrappeAdvisor, Apttus
Turn Customer Support from Cost Center to Competitive Advantage
Even the best contact center technologies will be limited in their ability to enhance the customer experience unless the underlying processes have been designed to support a companys strategy. Saaspoint provides business process best practices that can easily be deployed with Salesforce Call Center, to turn contact centers from a cost center into a competitive advantage. Saaspoint will also show how their new Mobile Field Scheduler can extend your existing solution to quickly assign work orders to your field service reps using salesforce mobile and text messaging.
- Where: Esplanade 300
- When: September 18 3:45PM to 4:45PM
Speakers
- Jay NoblePresident, saaspoint
Working Better Together: Improving Business-IT Collaboration
Learn from other customers who have successfully achieved a healthy balance between business results and IT constraints. These esteemed business and IT leaders will share their step-by-step processesdeveloped on the Salesforce platformthat led to highly collaborative working relationships that are yielding extraordinary results.
- Where: North 120
- When: September 18 11:15AM to 12:15PM
Speakers
- Dave ZieglerGlobal IT Director, P&G
- Paul EdmondsonArea Director, P&G
Chief Innovation Officer Roundtable
Join us for a discussion with top IT thought leaders on how to maximize the value of the Salesforce Platform for your development organization. Hear insights and best practices on how to automate critical business processes, integrate with other systems, and improve the partnership with business users.
- Where: North Hall E: 130
- When: September 18 1:15PM to 2:15PM
Speakers
- Max RaynerCIO and Executive Vice President of Products & Services, SurfControl plc
- Doug MenefeeCIO , Schumacher Group of Louisiana
- Basil FedynyshynVP Platform Strategy, Wells Fargo & Company
- Sanjay SarafVice President, Symantec Corp.
Bring It Back: How and Where You Should Look to Integrate
Looking to tie information that lives in Salesforce with data that lives somewhere else in your business? Not sure how to approach this, or what your options are for integration? Join us to learn what other customers have done, what the most common integration solutions are, and how you can successfully use both in your business.
- Where: Esplanade 307
- When: September 18 3:45PM to 4:45PM
Speakers
- Ellen ProkopowOperations Business Analyst, EnerNOC
- Catherine OtockaSales Ops/Salesforce Admin, Salary.com, Inc.
Hands-On: Search Campaign Success with Google Adwords
Salesforce for Google Adwords: Your ticket to ROI for Web campaigns! Get hands-on experience with Google Adwords to create, manage, and measure search engine marketing campaigns from within Salesforce. Learn how you can achieve complete visibility and control over your search engine marketing investments -- from keyword selection to closed deals.
- Where: Gateway 103
- When: September 18 11:15AM to 12:15PM
Speakers
- Justin VinluanGoogle
Taking PRM to the Next Level
Listen to one of the early adopter PRM customers, F5 Networks, talk about their channel successes. Theyll discuss whats next for their program as they move beyond lead forwarding and deal registration to custom quoting and collaborative business planning with their partners.
- Where: North 123
- When: September 18 2:30PM to 3:30PM
Speakers
- Jason WileySales Systems Manager, F5 Networks Inc.
