Dreamforce 2007
http://www.salesforce.com/community/crm-best-practices/resource-training.jsp
By Track: By Day: September 19
List Building and Email Marketing
Dont waste your marketing dollars -- or your credibility -- on email campaigns that dont produce results. Our panel of email marketing experts shares the secrets of success and answers your questions on list building techniques and email marketing. Hear the latest trends, evolving opinions, and newest strategies, and take home tips for improving your email response rates.
- Where: North Hall E: 131
- When: September 19 10:15AM to 11:15AM
Speakers
- Scott DorseyPresident, ExactTarget, Inc.
- Josh FeinbergVP Product Management, VerticalResponse
Government on Demand
The time has come for Government On-Demand. See how to use Salesforce On-Demand solutions to collaborate across agencies, borders and the public/private divide and manage people and processes more effectively. We"ll show you exactly how Salesforce helps you improve customer service, case management, outreach, and the overall experience of constituents, employees and partners.
- Where: North 122
- When: September 19 9AM to 10AM
Speakers
- Mike GoodrichDirector of Administration, Arlington Economic Development
- Lisa GlassProject Manager, NPower NY
- Jonathan VaughanPartner, New Demand
- Peter ReisChief Support Services Officer, Wyoming Business Council
Flex Your Apps: Using the Flex Toolkit to Develop Rich UIs for Salesforce Apps
Click here for session materials
Looking to build business apps with rich user experiences? Join us to learn how to use the Flex Toolkit for Apex! Leave with the know-how you need to use Flash, Flex, and Adobe Integrated Runtime technologies from Adobe to build interfaces and apps your users will love.
- Where: Esplanade 303
- When: September 19 9AM to 10AM
Speakers
- Dave Carroll Developer Evangelist, Salesforce.com
- Michael Farrington, Salesforce Admin, Motorola
Best Practices: Reporting on Social Impact
Do you need to measure more than just one bottom line? Do you need to understand your organizations impact in terms that do not fit on a profit and loss statement? Youll glean meaningful insight from three exceptional organizations that use Salesforce analytics to measure their qualitative social impact.
- Where: North 122
- When: September 19 11:30AM to 12:30PM
Speakers
- Natan ZaidenweberPresident/CEO, Stakeware
- Greg DenizardDirector of Operations, Children"s Aid Society
- Rebecca BrownChief Advancement Officer, Family Service Agency Inc
- Barbara KibbeSenior Consultant, Monitor Institute
A Behind-the-Scenes Look at How We Built the Quote-to-Order Process
Get a sneak peak at how salesforce.com used Apex Code to build our new quote-to-order process. You won"t believe how much insight this session will add, and you"ll leave with plenty of tips, tricks, and best practices.
Please Note: Materials from this session are not available.
- Where: North 124
- When: September 19 11:30AM to 12:30PM
Speakers
- Mike RosenbaumField Operations, salesforce.com
- Sam ChungSr. Director, Sales Operations, salesforce.com
Going Global: How to Take Your Implementation International
Looking to extend your Salesforce implementation overseas? You won"t want to miss this session, full of best practices from those that have been through it before. Get the nitty-gritty details you need to get started!
- Where: Esplanade 307
- When: September 19 9AM to 10AM
Speakers
- Hernan VeraDirector of Marketing, Global Supply Chain Solutions, Ryder System, Inc.
- Scott RamesDirector, Sales Force Automation, Dimension Data Plc.
Getting Started with Custom Objects
Are there business processes you wish you could run with the ease and simplicity of Salesforce? Join us to find out how other companies have leveraged custom objects and the AppExchange to successfully extend the benefits of Salesforce to other parts of the business beyond traditional CRM.
- Where: Esplanade 310
- When: September 19 10:15AM to 11:15AM
Speakers
- John JohnsonAVP, Licensing, ASCAP: The American Society of Composers, Authors and Publishers
- Sara RimerGlobal CRM Administrator, Danaher Motion
- Cory HaberInternet Marketing Manager, Furnished Quarters LLC
Managing Problem Clients
Your top sales people want to spend their time on closing large transactions...but what happens when you have problematic customers who need a lot of attention? How do you balance growing customer demands while making you and your customer successful? Join us to get the answers you need.
- Where: North 121
- When: September 19 9AM to 10AM
Speakers
- Lee PariesNational Account Manager, Teradata, a NCR company
- Mark A. DaleyNational Inside Sales Manager, Siemens Communications
Portal Mania: Extending Through the Web
If you"ve ever thought “I wish our
- Where: Esplanade 307
- When: September 19 11:30AM to 12:30PM
Speakers
- Steven FrersVP Technical Services, CompassLearning, Inc.
- Bruno RosatiWeb & CRM Architect, Clarity Systems Ltd
PRM Implementation Success Factors
Join this session to see how easy it is to create custom portal experiences for your channel programs. Meet leading PRM experts as they share their secrets of partner program success. This session will provide channel executives and IT folks with a technical and business process review of how to design successful partner programs using Salesforce.
- Where: North 123
- When: September 19 9AM to 10AM
Speakers
- Jason WileySales Systems Manager, F5 Networks Inc.
- Andrew O'DriscollCEO, Apprivo
