Dreamforce 2007

http://www.salesforce.com/community/crm-best-practices/resource-training.jsp

By Track: By Room: North 121

Managing Problem Clients

Your top sales people want to spend their time on closing large transactions...but what happens when you have problematic customers who need a lot of attention? How do you balance growing customer demands while making you and your customer successful? Join us to get the answers you need.

Speakers

  • Lee Paries
    National Account Manager, Teradata, a NCR company
  • Mark A. Daley
    National Inside Sales Manager, Siemens Communications

The Power of Us: Share Your Strength

At the Salesforce.com Foundation, we believe our programs -- and our people -- are proof that real social change is very much within our reach. Join us to learn the benefits of implementing an integrated philanthropy model in your company, and take home tips and ideas to get started.

Speakers

  • Alana Karen
    Policy Specialist Google Adwords, Google Inc.
  • Janine Popick
    CEO, VerticalResponse
  • Diane Solinger
    Executive Director, Entrepreneurs Foundation
  • Robert Wexler
    Tron Group
  • Suzanne DiBianca
    Exec. Dir./Foundation, SALESFORCE.COM

Forecasting Excellence: How to Achieve Pipeline Visibility and Forecast Accuracy

Producing a forecast that drives confidence is not only a function of accurate data, but also a culmination of all the practices in your organization. Our customers and experts are here to share best practices for using Salesforce for advanced forecasting. Visibility? Confidence? High accuracy? Find out how you can have it all.

Speakers

  • Mark Baker
    VP of Sales, LynuxWorks, Inc.
  • Teri Stevens
    Director, Worldwide Sales Operations, Sybase, Inc.
  • Scott Fletcher
    Business Forecasting Analyst, Misys International Banking Systems

What to Know When Going Mobile

Do you have the right devices, objectives, and field users for an efficient and productive mobile deployment? Join us to see what you need to be successful from the field to the home office. We"ll show you exactly how to maximize your use of Salesforce -- from anywhere.

Speakers

  • Ryan Klein
    CRM Administrator / Relationship Manager, The Allstate Corporation
  • Shanna Alvarez
    CRM Adminstrator, Bayview Financial, L.P

Expanding the Portfolio

Growth requires selling more than one product to the market. Join us to see how salesforce.com and several of our customers are making the transition from one product to a broad portfolio of offerings. You"ll leave with the know-how to do the same thing at your company.

Speakers

  • Matt Wilkinson
    Vice-President of Services, Stratavia Corp
  • Jason Masten
    VP Sales, USA.NET, Inc.

Best Practices for Crushing Your Quota

Join sales leaders that are crushing their quota for a crash course in how managers can best use Salesforce. You"ll learn proven best practices on how to manage customers, a team of sales reps, and their pipeline. It"s a firsthand case study in efficiency, value, and optimization you won"t want to miss!

Speakers

  • Peter Polasek
    SVP, Financial Systems, SunGard Data Systems Inc.