Dreamforce 2007
http://www.salesforce.com/community/crm-best-practices/resource-training.jsp
By Track: By Room: North 124
Account Planning: How to Manage Strategic Accounts Using Salesforce
Ready to improve management of your most important accounts? Join us for a primer! You"ll leave this session with a basic understanding of how salesforce.com and a top customer use Salesforce to identify, target, and track progress at target sales accounts.
- Where: North 124
- When: September 17 11:30AM to 12:30PM
Speakers
- Matt BrowningField Ops, salesforce.com
- Kathy EcklundSenior Project Mgr, ADC Telecommunications
A Behind-the-Scenes Look at How We Built the Quote-to-Order Process
Get a sneak peak at how salesforce.com used Apex Code to build our new quote-to-order process. You won"t believe how much insight this session will add, and you"ll leave with plenty of tips, tricks, and best practices.
Please Note: Materials from this session are not available.
- Where: North 124
- When: September 19 11:30AM to 12:30PM
Speakers
- Mike RosenbaumField Operations, salesforce.com
- Sam ChungSr. Director, Sales Operations, salesforce.com
Best Practices for Salesforce Administration
Ready for even more best practices? Come to this session with questions in hand for our panel of experts, including our own Salesforce Administrators and our expert Customer Success Managers. We"ll show you how we use Salesforce internally to manage our entire business, and we"ll pass along the best ideas we"ve seen from other companies. Take home all the tips and tricks you can handle!
- Where: North 124
- When: September 18 3:45PM to 4:45PM
Speakers
- Paul HoadeField Operation- Snr. Mgr EMEA, salesforce.com
- Michael FullmoreTechnical Manager Operations, salesforce.com
- Amit SaxenaBusiness Operations Manager, salesforce.com
- Michelle Meresales, salesforce.com
- Jonathan SolCSM, salesforce.com
How Salesforce.com Uses Salesforce to Manage Pipeline and Forecast
Want to see how we do things internally? Join us to learn from salesforce.com"s own top sales and operations executives how we forecast and manage our pipeline using Salesforce. Take home new strategies and ideas to implement for immediate impact.
- Where: North 124
- When: September 19 9AM to 10AM
Speakers
- Brett QueenerVP of Field Operations, salesforce.com
- Brian MillhamVP Corp Sales, salesforce.com
How to Effectively Leverage the AppExchange
Ready to learn more about the AppExchange? In this session you"ll learn about the best of the AppExchange, powerful applications to drive efficient Operations and boost performance of your Sales team. We"ll walk you through some of the apps we"ve installed from the AppExchange and talk to various customers about how they"ve used the AppExchange to improve their Salesforce experiences.
- Where: North 124
- When: September 19 10:15AM to 11:15AM
Speakers
- Mike KostowDirector, Sales Operations, Ingres Corporation
- Rob LambDirector, Customer and Partner Development, Clickability, Inc.
Leveraging Salesforce Data to Define Territories and Strategies
One of the quickest ways to boost sales is to fix and align territories -- but only if you get it right. Join us to see first-hand examples of how salesforce.com and various customers “get it right” by leveraging data in Salesforce to optimize segmentation and territories.
- Where: North 124
- When: September 18 1:15PM to 2:15PM
Speakers
- Leo TenenblatField Operations Manager, salesforce.com
- Catherine OtockaSales Ops/Salesforce Admin, Salary.com, Inc.
Performance Measurement and Executive Dashboards
Nothing grabs attention like a well-made dashboard. Join this session to see real-life examples of how executives at salesforce.com and various customers use dashboards to drive excellence in their organizations. You"ll walk away with the know-how to do the same thing in yours.
- Where: North 124
- When: September 17 5PM to 6PM
Speakers
- Erik FikeSenior Business Analyst, NetQoS, Inc.
- Peter RyanSales Analyst, Allscripts Healthcare Solutions, Inc.
Optimizing Sales Operations with Sales Performance Management
You can find out more about the sales tools built into Salesforce by visiting the Sales Management area under the Salesforce SFA product overview. Salesforce.com - the world's favorite CRM Software as a Service.
Sales Performance Management automates all aspects of administering, tracking, reporting and analyzing sales performance. SPM systems include functionality for incentive compensation management, quota and territory management. This breakout session will explore strategies to motivate sales and other variably paid personnel to sell more effectively and align performance to corporate goals.
- Where: North 124
- When: September 17 3:45PM to 4:45PM
Speakers
- Christopher CabreraFounder and CEO, Xactly Corporation
- Joanna BloorAVP Business Operations, CNET Networks, Inc.
Photocopy Your Best
How would you like to take your best rep, and replicate what he or she does across all your reps? Join us to learn how to measure and identify the key behaviors in your best performers. We"ll give you simple solutions to help distill it down to something you can inject in the rest of your team.
- Where: North 124
- When: September 18 2:30PM to 3:30PM
Speakers
- Katrina PeranoBAM - EMEA SFDC, SunGard Data Systems Inc.
