Salesforce Features

Workflow on Custom Objects

Servletimageserver_71 Control and consistency of your internal business processes is crucial to operational efficiency. Workflow capabilities in Salesforce such as dynamic task creation and assignment already help enforce sales, service, and marketing processes. In Winter ’06, that same workflow functionality is now available to automate other business processes that companies have incorporated into Salesforce custom objects.

This feature is available in Enterprise and Unlimited Editions.

Training and Documentation

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Feature Details

  • Workflow Rules: Workflow rules can trigger actions on custom objects, just like standard objects.
  • Task Creation and Assignment: Defined activity on a custom object can trigger the creation and assignment of tasks in Salesforce.
  • Customizable Task Templates: Templates populated with standard data can be pre-defined to ensure prompt follow-through.
  • Workflow Triggering Option: Want to send an email notification whenever a record in a custom object is modified? By popular demand, Winter ’06 allows the addition of workflow rules that are triggered by every update (for custom as well as standard objects).

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