Enterprise Edition customers benefit from transforming complex business into one simple solution including advanced sales force automation, service and support, marketing automation features. With support for multiple divisions and processes, workflow automation, integration capabilities, and granular data sharing, Enterprise Edition gives companies of every size the power and flexibility to run bring their business on-demand.

Record Control & Flexibilty

• Tightly control permissions & functions
• Personalize different pages and picklist for different division
• Restrict access to sensitive information

Resources:

• Tips & Hints for Sharing Data (PDF)
• Managing Multiple Business Processes (PDF)
• Tips on Defining Custom Page-Layout (PDF)

____________________________________________________________________________________________________

Workflow & Approval Automation

• Automate all your business processes
• Run your entire business with greater efficiency
• Improve accountability and response time

Resources:

• Tips on Automating Processes (PDF)
• Getting Started with Approval Processes (PDF)

____________________________________________________________________________________________________

Integration with Back-Office Systems

• Integrate data with other business critical applications
• Single source of information for users

Resources:

• Oracle Integration Case Study (PPT)
• Peoplesoft Integration Case Study (PPT)
• Integration Case Study (PDF)

____________________________________________________________________________________________________

Marketing Automation

• Empowers multichannel campaign management
• Real-time analytics to maximize campaign ROI
• Quickly and clearly correlate search marketing with inbound leads\

Resources:

• Search Engine Marketing Best Practices (Video, PPT, PDF, SlideShare)
• Campaign Management Training (Breeze)
• Marketing Automation Case Study (PDF)

_________________________________________________________________________________________________________

Here is a list of features included in Enterprise Edition, that are not included in Professional Edition.

• AppExchange API
• Salesforce PRM
• Workflow Automation
• Record Types
• Territory Management
• AppExchange Data Loader
• Delegated Administration
• Offline Edition
• Campaign Management
• Product Catalog