Salesforce Features

Enhanced Partner Email

Maintain a Branded Experience in Emails to Partners

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  • Promote your brand in all partner communications
  • Improve partner adoption with triggered emails

With the Winter ’07 release, Salesforce PRM allowed you to brand the new user, password reset, and forgot password email communications to your partners. With Spring ’07, you can also brand the email that Salesforce automatically sends to your partners when a record owner changes or when a user is initially assigned leads, activities, opportunities, and custom objects. These branded notifications with links to the appropriate records in your partner portal will increase partner mindshare, adoption, and portal traffic by prompting channel partners to log in on a regular basis.

This feature is available in Professional, Enterprise and Unlimited Editions.

This feature is disabled by default but can be enabled by the organization’s salesforce.com administrator.

Training, Documentation, & Best Practices

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