Salesforce Features
Successforce.com
Sharing the Collective Knowledge of the Community
- Discover innovative ways to solve common business challenges
- Connect with other members of the salesforce.com community
- Find resources to help train your team and ensure a successful rollout
- Influence future product direction by engaging in a dialog about new capabilities
As a salesforce.com customer, you’re not in it alone. With over half-a-million subscribers using Salesforce, there is a wealth of knowledge in the community that you can tap into. On the Successforce.com site you can take advantage of all our best practices, tips, and networking opportunities. Our top-quality content is contributed by product managers, implementation experts, and customers like you. Visit www.successforce.com today.
- New Successforce.com Content: The Successforce.com site continues to include thousands of pieces of content that salesforce.com is committed to keeping fresh and relevant. We always encourage community participation and greatly value community-driven content. With over 500,000 Salesforce users, there is a wealth of knowledge to tap into. Use powerful search functionality or browse by role to find best practices, post a question to the discussion boards, or browse the IdeaExchange. It’s all designed to harness the energy of the world’s largest on-demand community and connect like-minded people.
- The IdeaExchange: The IdeaExchange allows you to post feature requests or entirely new product concepts that you’d like to see developed by salesforce.com or one of our Apex partners or developers. Other customers can comment and vote on your ideas, with the most popular ideas rising to the top. Salesforce.com product managers actively monitor the IdeaExchange, offering insight and soliciting feedback on development projects. Over time, the IdeaExchange will expand beyond feature ideas to encompass broader ideas. Visit and participate often to put your personal stamp on Salesforce.
- Rich Video Content: At Dreamforce ’06, our annual user and developer conference, we recorded over 100 best practice breakout sessions presented by customers, partners, and product experts. These presentations are available on the Successforce.com site, or you can find them by searching Google Video. These Dreamforce sessions will allow you to connect with the speakers and follow along as they deliver live demos of the application and demonstrate best practices for Salesforce, and on-demand CRM. You can also watch an exclusive video tour in which salesforce.com product managers walk you through our last release: Winter '07.
- Message Boards: The message boards are an excellent way to get all your burning Salesforce questions answered. Take a moment to browse through the latest discussions to get a sense for the types of questions other customers are posting. You’ll see that most postings are answered within the same day, and posters often get several different real-world perspectives. When you post a question, you can set up an email alert so you’re notified the moment someone responds. Before posting, try searching the message boards—there are thousands of discussion threads, some of which are likely to answer your questions.
- Blogs: Blogs are the best way to keep up with the latest best practice ideas and product developments. Blogs are written by salesforce.com product managers and categorized by product area, so you’ll find one for PRM, analytics, search marketing, and so on. We encourage readers to post comments and questions in the blogs so that they become interactive conversations that benefit everyone. You can also subscribe to a feed for your favorite blog, so that anytime a new post is added it shows up on your Yahoo! or Google personalized page.
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