Salesforce Features

Successforce Professional Services

Strategic Guidance and Hands-on Expertise

Successforce_prosvcs_ap • Increase your time to market with a variety of professional services
• Get maximum value out of the new Summer ’07 features
• Ensure that your Salesforce implementation will scale to meet your future needs

Nothing is more frustrating than waiting months or years to see a return on a business investment—especially when something is as important to your business as customer relationship management (CRM). With salesforce.com and our professional services team, the wait is over. Based on customer research and thousands of successful Salesforce.com deployments, we have created services for every customer, small, medium or large. These services will help you begin to achieve a return on your investment with our award-winning, on-demand CRM solution.

• A Variety of Services: Salesforce.com offers enterprise expertise including business planning, architecture, data migration, integration, and custom development services to effectively deploy CRM, custom, and AppExchange solutions. Our experts also help small and medium-sized businesses get up and running quickly with our family of QuickStart and Success Coach services.

• Unique Expertise: Customers of Successforce Professional Services benefit from the knowledge of some of the most experienced on-demand experts in the world, with more than 4,000 customer deployments under our belts and a methodology that incorporates best practices from our collective experiences.

• New Release Optimize for Summer ’07 (Enterprise and Unlimited Editions): Designed specifically for large businesses, the New Release Optimize service provides you with expert guidance so your organization can be successfully using the new Summer ’07 features in no time. Our experienced Professional Services team will work with you to understand your business requirements, identify and prioritize a list of new and existing Salesforce features that can have the biggest impact, and educate your team on how to best deploy and use them. With New Release Optimize, you’ll enjoy a seamless implementation, greater business productivity, and many other benefits, all with minimal investment on your end.

• Summer ’07 QuickStart Optimize: Designed for small and mid-sized businesses, this tailored service ensures a successful experience with all the new features in the Summer ’07 release. Summer ’07 QuickStart Optimize focuses on leveraging the new features to unlock the potential of your core CRM-related business processes. Our Professional Services team will work with you to understand your business requirements, configure a prioritized set of Summer ’07 features, train your team on how best to use them, and set you up to further optimize additional features on your own. You’ll enjoy a seamless rollout of new functionality, high adoption of new features, and increased business productivity, all in a short period of time.

For more information about these services and more from the Successforce Professional Services team, please contact us at ps@salesforce.com.

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