Salesforce Ideas can be used by marketing, customer service, human resources, or any department to set up an online community. Communities can be created to solicit ideas for new products, features, or best practices; to provide a forum for customer service questions and answers or employee feedback; or to interact with any community that is important to your company.

Feature Details

• Your Community Site: You can create a community site for sharing and voting on ideas. Any of your Salesforce users (and in a future release, your registered customers) can participate. Collaborate on product features, best practices, employee suggestions, and much more.
• Posting Ideas: With Salesforce Ideas, you’ll hear from and interact directly with any member of your community. Anyone can post, and your team can respond with answers, clarifying questions, and additional insight.
• Voting on Ideas: Just like on the consumer Web, the best ideas on Salesforce Ideas rise to the top as community members vote. Watch as your community weighs in.

More Information

• Product Introduction
• Breeze Presentations and demos
• Product Updates
• FAQ's
• Online Community Best Practices
• Press and Related Articles

Note: The Salesforce Ideas application will be available in limited release later in 2007. With the Winter '08 release, Professional, Enterprise, and Unlimited Edition customers can expose Salesforce Ideas to their Salesforce users. You can also expose Salesforce Ideas to your customers and partners through the Salesforce Customer Portal, which is a feature in Enterprise Edition and Unlimited Edition. An additional fee may apply depending on whether or not your customers are already using the portal. For more information on pricing and availability and additional details on accessing the limited release, contact your salesforce.com representative.