Salesforce Features

Content

Featured Content

A Spotlight for Key Materials

Featured_content_thumbProfessional, Enterprise, and Unlimited Editions; Requires an Additional Fee

  • Save time by pointing users to preferred content
  • Increase usage of key materials
  • Control how featured content is defined

Everyone is busy, and rising above the noise to direct your audience’s attention to your important content can be a challenge. With the Spring ’08 release, you can ensure that your preferred content is always prominently displayed. Authorized Salesforce Content users can designate materials as “featured content,” ensuring that when users are looking for content they'll first see the content that you've marked for their attention.

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Managed Tagging Rules

Flexible Tagging Options to Meet Diverse Business Needs

Managed_tagging_thumbProfessional, Enterprise, and Unlimited Editions; Requires an Additional Fee

  • Simplify the tagging process for publishers and users
  • Balance control and user empowerment in tag usage
  • Apply different tag models based on varying business needs

The Spring ’08 release of Salesforce Content provides greater flexibility and control in aligning how users tag content. In addition to the original open tagging approach, Salesforce Content offers two other options for managing tags in Spring ’08. Administrators can vary the tagging model by workspace, thus locking down tags for static content like forms and policies, while maintaining a more collaborative approach for dynamic content.

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Customizable Search Results

Finding the Best Business Content Just Got Easier

Custom_search_results_thumbProfessional, Enterprise, and Unlimited Editions; Requires an Additional Fee

  • Create desired documents in fewer clicks than ever
  • See at a glance what content is most popular and most useful
  • Customize how search results are organized

In an ideal document search, the best result jumps right out at you. With Spring ’08, Salesforce Content makes this a reality with new search result hovers that provide users instant access to key content attributes without the extra clicks. And relative rankings provide immediate visual cues for the relevancy, popularity, or value of different documents in a given result set. You can even customize how search results are presented, including which fields—like title, tags, descriptions, downloads, and subscribers—are displayed and your preferred sorting order.

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Multiple Content Types

Going Beyond Tags for Content Categorization

Multiple_content_types_thumbProfessional, Enterprise, and Unlimited Editions; Requires an Additional Fee

  • Structure how publishers define content and users access it
  • Align custom content categorization with different business needs
  • Avoid unnecessary complexity in content categorization

Some companies want a more hierarchical, structured content categorization system to supplement the tag-based model. With custom fields and multiple content types, the Spring ’08 release of Salesforce Content provides new levels of flexibility to organize content so administrators can precisely match the demands of the business. With this new content structure, it’s easier for publishers and users alike to share and find content on a day-to-day basis.

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Storage Management

Proactive Management of Your Storage Allowance

Storage_management_thumbProfessional, Enterprise, and Unlimited Editions; Requires an Additional Fee

  • Monitor your use of content storage allowance
  • Receive alerts as you approach storage limits
  • Proactively delete outdated content to clear space

With the Spring ’08 release, Salesforce Content provides tools to help administrators manage their storage allowances more effectively. With reporting and alerts, you have everything necessary to delete unnecessary and archived materials or to take other steps to manage your content storage.

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Salesforce Content

Publish, share, and find all your content with a revolutionary Web 2.0 service

Salesforce_content_thumb LIMITED RELEASE; Professional, Enterprise, and Unlimited Editions; Requires an Additional Fee

  • Provide fast access to the most relevant content
  • Use community feedback to highlight your best quality documents
  • Improve collaboration by simplifying content sharing

Salesforce Content is a new on-demand application for sharing and managing documents, presentations, multimedia files, and other business content. By tapping popular Web 2.0 features like full-text search, tagging, subscriptions, and content ratings, Salesforce Content helps users find the exact information they need. And unlike cumbersome legacy document management systems, Salesforce Content is so easy to use that your colleagues will welcome it with open arms.

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