Salesforce Features
Ideas
Salesforce Ideas
Community-Powered Innovation Management
Professional, Enterprise, and Unlimited Editions
- Empower your community to contribute new ideas to your business
- Create and lead a direct dialogue with your community
- Provide a forum in which the best ideas bubble up to the top
Generally available in Spring ’08, Salesforce Ideas helps companies build their own online communities to collaborate with customers, partners, or employees in an interactive, online forum.
My Ideas Inbox
Convenient Notification of New Comments
Professional, Enterprise, and Unlimited Editions
- Provide a more personalized user experience
- Reengage easily in past discussions
- Access your ideas and comments with greater ease and efficiency
The Spring ’08 release provides a more interactive, personalized experience for Salesforce Ideas users with the addition of “My Inbox.” The new inbox lists new comments that have been added to ideas you previously posted and/or ideas you commented on. With this feature you can more easily keep track of community feedback on the ideas you care most about.
Recently Discussed
Easy Access to Your Community’s Latest Comments
Professional, Enterprise, and Unlimited Editions
- Keep abreast of the latest happenings in your community
- Jump into new discussions with ease
With Spring ’08, Salesforce Ideas deepens the user experience by easily surfacing the latest discussions for users. The recently discussed tab provides quick access to the community’s latest comments, making it easy to jump into the latest discussion topics and take conversations in new directions.
Ideas Visibility Enhancements
Improved Visibility into Recent Ideas and Vote Details
Professional, Enterprise, and Unlimited Editions
- Reengage with communities more easily
- See multiple community views at a glance
The Spring ’08 release brings significant enhancements to the user experience for Salesforce Ideas communities, making it easy to access the latest, most relevant content while also providing a more interactive, personalized experience.
Ideas API
Salesforce Ideas Integrated with Other Apps
Enterprise and Unlimited Editions
- Extend Salesforce Ideas functionality to external systems
- Leverage the Salesforce Ideas API to build completely new applications
The Salesforce Ideas API is now available for application developers, providing an easy way to integrate Salesforce Ideas deeply with other systems and/or build new applications. With the Salesforce Ideas API, you can now extend the reach and impact of applications in your organization.
Ideas for Salesforce Partner Portal
Partner Ideas to Fuel Your Channel Business Success
Enterprise and Unlimited Editions
- Use community features to further differentiate your partner program
- Harness the ideas of your partner community to grow your channel business
Your channel partners probably have ideas on how to improve your channel business. But how do you collect those suggestions and evaluate them in a democratic way? Starting with the Spring ’08 release, your partners will have access to the Salesforce Ideas application via the next-generation partner portal. With Salesforce Ideas, partners can make suggestions on how to improve your channel business and vote on posted suggestions by other channel partners. That means you can receive real-time feedback on your partner programs and product offerings.
Note: This feature is not enabled by default for new Salesforce Partners (formerly Salesforce PRM) customers. In order to use this feature, you must be using the next generation partner portal.
Salesforce Ideas
Community-Powered Innovation Management
LIMITED RELEASE; Professional, Enterprise, and Unlimited Editions
- Empower your community to contribute new ideas to your business
- Create and lead a direct dialogue with your community
- Provide a forum in which the best ideas bubble up to the top
Salesforce Ideas reinvents the way that organizations source ideas from their communities. The new Salesforce Ideas on-demand application helps companies build their own online communities to collaborate directly with customers, partners, employees, or other constituents in an interactive, online forum. With Salesforce Ideas, companies can build communities as a service, without any of the pain of managing hardware or software infrastructure.
