Salesforce Features
Web Site Integration
Website Integration
Salesforce for Google Adwords
From Words to Close—Run Search Marketing Right in Salesforce
- Create and manage Google ads from Salesforce
- Quickly and clearly correlate search marketing with inbound leads
- Compare revenue with search marketing costs to optimize your spend
With Winter ’07,
salesforce.com bridges the consumer Web and The Business Web™ to help you
measure the return on your online advertising spend. Salesforce for Google
AdWords, the latest addition to Salesforce Marketing, makes it possible for you
to create, manage, and measure search engine marketing campaigns directly from
within Salesforce. With Salesforce for Google AdWords, marketers enjoy complete
visibility and control over their search engine marketing investments—all the
way from keyword selection to closed deal.
This feature is
available in Professional, Enterprise, and Unlimited Editions.
Self-Service Portal
To make the customer’s experience as comfortable as possible, a
company’s customer service portal must match the look and feel of the
company’s corporate Web site and be very easy to use. Today’s busy
service organizations want to provide that environment for their
customers without taxing their scarce resources. Salesforce Service
& Support offers tools to help companies efficiently configure
their portals without any design or programming or IT help.
This feature is available in professional, enterprise, and unlimited edition.
Online Case Capture
With Web-to-Case, you can gather customer support requests directly
from your company's website and automatically generate up to 500 new
cases a day. This can help your organization respond to customers
faster, thus improving the productivity of your support team.
This feature is available in Group, Professional, Enterprise, and Unlimited Editions.
Online Lead Capture
With Web-to-Lead, you can gather information from your company's website and automatically generate up to 500 new leads a day. Your company may already have a registration or other type of page where users enter their contact information. You may also want to create a jump page where prospects respond to a campaign. With a little extra HTML code, you can redirect that information to Salesforce to create new leads.
This feature is available in Group, Professional, Enterprise and Unlimited Edition.
