Introduction

Feature Detail Pages

To help you understand all that Salesforce has to offer, we've created feature detail pages to highlight product functionality.

For example you might want to see the latest Winter '08 release features, re-visit our past Summer '07 release overview, learn more about hot topics like Tools for Importing Your Data, how to create Custom Formula Fields, or tips on building executive Dashboards.

These pages contain detailed descriptions as well as links to product demos, online training, roll out guides, and documentation.

Dreamforce 2006

Here you'll find 120 best practices sessions presented by customers and product experts. Each session is about 40 minutes long and includes both video and downloadable slides.

Unlock the value of your salesforce.com on-demand customer relationship management (CRM) and AppExchange platform investment by enrolling your new users, power users, administrators, and developers in our role-based Learning Paths. Alternatively, you can browse our complete Course Catalog online, or contact our Education experts to design a complete Custom Education solution for you!

User Submitted Maps

If you've got a process map that you'd like to share, email it to webmaster@successforce.com.

Salesforce Process Maps

If you're looking for a good place to start, print out the process maps below to better understand the end-to-end flow. Edit them to fit your business and get everyone working from a common playbook.

Dreamforce 2005

Dreamforce05 Dreamforce is Salesforce.com's Annual User and Developer Conference, which takes place in San Francisco each Fall.

Over the course of three days there are keynote presentations and over 100 breakout sessions featuring customer speakers and product experts. To extend share the knowledge beyond those at the conference, we recorded each session making it available in Breeze, PPT, and MP3 format.