Salesforce Ideas
Can I Create an Internal Communities like EmployeeStorm?
Dell has an internal community called Dell EmployeeStorm. They use it as a tool to generate innovative ideas and capture feedback from their 80,000 employees. Employees can submit ideas, vote on things they like, and add comments. In the first 60 days following the EmployeeStorm launch Dell generated over 3k ideas and 48k votes. They have created a direct line to their employees regardless of where they sit within the organization.
We've had other companies have expressed interest in creating specialized internal Salesforce Idea communities. For example, one customer wanted to create a community for Sales Advice and Success Stories to help identify what was working on the front lines. With Salesforce Ideas you could quickly get up to speed by browsing the top ideas and reading through the comments. Since everything is fully indexed you could also search to see what you can find on a given topic.
Related Posts; Capturing Feedback on Your CRM Rollout, Dell's Best Practice Session at Dreamforce, Dell Customer Snapshot, Salesforce.com's Internal Rollout of Ideas
0 Comments