Ideas Learning Center
Below are a list of recommended resources to help you learn about Salesforce Ideas and guide you through to a successful implementation.
Introduction to Ideas
- Winter '09 Product Demo (Video)
- Ideas Free Trial (Screenshots)
- LookAtIdeas.com Public Demo Site
- Presentation (Breeze)
- Salesforce Ideas YouTube (Video)
- Dell IdeasStorm YouTube (Video)
- Process Map (PowerPoint)
- White Paper
- Screenshots
- Pricing
Steps to a Successful Rollout
- Public Site Setup Guide
- Implementation Best Practice (Slides)
- UI Customization
- Single Sign-On Authentication (Optional)
- Turning Ideas Into Projects
- Salesforce Ideas Dashboards
- Reporting Back to Your Community
- Multi-Site Administration
- Setting Up Home Page Components
- Managing Duplicate Ideas
Best Practice Advice
- Is It Better To Start with an Employee or Customer Community?
- How Many People Do You Need to Manage and Moderate an Ideas Community?
- Dell Dreamforce Session Talking about IdeaStorm and EmployeeStorm (Video)
- Salesforce.com's Internal Rollout of Ideas
- How Do I Start a Conversation with My Customers?
- Should I Be Worried About Competitors?
- How Do I Find Someone to Manage My Online Community?
- How Many Communities Can I Create?
Feature Detail Pages
Articles on Innovation
Articles on Ideas
- BusinessWeek
- MyStarbucks Idea Press Clippings
- New Jersey Transit
- Dell Customer Snapshot
- PR Week's Innovation of the Year
Three Common Use Cases
VIEW DEMOSalesforce Ideas